Installer at MacTay Consulting

Job Summary

• Installers are responsible for ensuring proper and timely installation of systems and devices for the organization. An Installation Technician often performs several tasks within a single service call and handles all aspects of the installation process.

Job Responsibilities

• Traveling to residential homes and businesses for service calls.
• Consulting with customers to locate wiring and outlets for cable box, modem and hardwire installations.
• Determining if additional electrical assistance is required.
• Maintaining tools and equipment to ensure optimal operating conditions.
• Documenting all tasks performed at each service appointment.
• Providing written and verbal instructions to customers on how to operate alarm systems, remote controls and other equipment.
• Testing functionality and performance following system installations.

Job Requirements

• Candidates should possess an NCE / OND qualification with a minimum of 2 years work experience.
• Good communication skills when coordinating with team members and customers.
• Physical stamina when standing or kneeling for extended periods of time.
• Clear understanding and knowledge of up-to-date electronic, cable, satellite, and other systems
• Willingness to train on company-specific technical equipment
• Problem-solving skills to handle repairs and equipment issues during service calls.
• Good customer service skills when working directly with residential customers.