Information Technology Support Officer at Opticom Finance Limited

Responsibilities

• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Communicate with staff and clients, either face-to-face or on the telephone, to help set up systems or resolve issues
• Troubleshoot system and network problems; diagnose and resolve hardware or software faults
• Replace hardware parts as required
• Test and evaluate new technology
• Provide support during the roll-out of new applications
• Set up new users' accounts and profiles, and resolve log-in issues
• Respond within agreed time limits to call-outs

Requirements

• Minimum of BSc. or HND degree in Computer Science
• Minimum of 2-4 years post qualification experience.
• Excellent written and oral communication skills.
• Proficiency in Graphic designs 
• Technology savvy, and high level of proficiency in MS. Office (particularly MS. Excel)