Information Technology Officer at Quality Foods Africa

About the job

• Your responsibilities will be ensuring smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.
• First point of call on any IT related issues 
• Escalating IT issues to the IT Supervisor where necessary. 
• Diagnosing and resolving technical issues. 
• Maintaining CCTV surveillance both on site and remote view 
• Providing desktop and laptop support across all outlets and head office 
• Supporting and resolving any issues regarding the retail software 
• Setting up and configuring new laptops and desktops. 
• Installing authorized software to laptops and desktops. 
• Implementing new design to enhance the strength of the existing network 
• Support firewall, hardware, and software in accordance with the company’s policy. 
• Provide remote assistance to all locations
• Performing basic administrative support duties, as required, to meet the company's aim and objective. 
• Working extra hours to meet deadlines, as required and where reasonable. 
• Providing assistance as required to the IT Supervisor.
• Providing assistance and support to colleagues in IT-related matters 
• Investigate network issues and relating any ISP issues to the appropriate vendor