Information Technology Officer at Greentech Industries Limited

Job Summary

• The successful candidate will be responsible for maintaining our website and computer systems, ensuring that they are running efficiently, and providing prompt assistance to resolve any technical issues that arise.

Job Description

• Manage the company's website and internet provider.
• Provide technical support to employees with hardware, software, and network
• Implements security measures to protect computer systems from viruses and unauthorized access issues
• Troubleshoot and resolve issues related to network connectivity, printers, and other hardware
• Perform regular backups and ensure data is stored securely.
• Implement and maintain security protocols and procedures.
• Collaborate with other departments to identify and implement technological solutions to enhance company operations.
• Stay up-to-date with emerging technologies and industry trends to ensure the company remains competitive
• Keeps up to date with advancements in computing technology and recommends upgrades or changes as necessary.
• Install and configure computer hardware and software systems.
• Monitor and maintain computer systems and networks.
• Maintain an inventory of hardware and software licenses.
• Train employees on basic computer skills and software applications.
• Provide remote support for employees who work off-site.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• 3 - 5 years of working experience as an Information Technology Officer.
• Proven experience as an IT Staff or similar role.
• Familiarity with networking protocols and systems.
• Ability to prioritize and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.
• Must live within the Agbara area.
• Proficient in Microsoft Office Suite and other software applications.
• Strong troubleshooting skills.
• Ability to work independently and in a team-oriented environment.
• Familiarity with website design and social media platforms is a plus.