Information Technology (IT) and Digital Marketing Analyst at Nextier Capital Limited

Key Areas of Accountability
General Information Technology and Digital Marketing responsibilities:

• Provide technical support to every business process and employee across all business units.
• Preserve assets, network access, information security, backup systems and control structures for the firm.
• Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction on Nextier platforms.
• Design, code and modify websites from layout to functionality according to the firm’s specifications.
• Create visually appealing sites that feature user-friendly designs and ensure the use of logical navigation.
• Troubleshoot website downtime and server related issues.
• Maintain IT equipment, troubleshoot malfunctions, install new hardware and software, and perform other related tasks.
• Installation of operating systems and configuration of email accounts and manage user email accounts on Office 365 platform.
• Ensure all IT peripherals and devices are fully configured and are all in good working condition (e.g., switches, routers, laptops, projectors, scanners, printers, cables, etc.).
• Resolve software & hardware issues and repairs and maintain proper documentation of all IT devices across all business units.
• Keeping log sheet of network/system/application downtimes and proffer suggestions/solutions.
• Work with Network providers whenever there is downtime for timely response and communicating resolutions to all business units.
• Handle purchases of IT hardware/software needed by the business.
• Manage IT equipment and computer systems and ensure data recovery.

Other Specific Responsibilities/ Tasks: (if/when applicable)

• Undertakes any additional tasks as assigned by Team leads, and Partners.

Qualifications and Experience

• Bachelor's Degree in Information Technology, Computer Science or Computing related qualifications.
• Experience in website developing, algorithm design and design and development.
• Extensive knowledge of WordPress web development is required.
• Adeptness with social media and digital marketing tools including Google AdSense, Google Search Console and Google Analytics.
• Proficient in JavaScript, HTML, CSS, JSP/PHP, UML modelling, Word press and have solid knowledge and experience in programming.
• Sound knowledge of programming language and technical terminology.
• Proficient in Microsoft Office packages (Word, Excel, PowerPoint, and Access).
• Dedicated team player.
• Ability to thrive in a fast-paced environment.
• Solid ability in both written and verbal communication.
• Able to develop ideas and processes and clearly express them.
• Able to solve complex problems and analyze information.