Information Technology Intern at Africa Youth Growth Foundation

Job Summary

• The IT Intern will support the IT Department in daily operations, including technical support, system maintenance, and digital infrastructure monitoring.
• The intern will gain hands-on experience in troubleshooting, network support, hardware/software configuration, and IT project execution, while ensuring responsiveness to staff needs.

Key Responsibilities

• Support installation and configuration of IT equipment (laptops, printers, routers, etc.).
• Assist in troubleshooting and resolving hardware, software, and network issuesMaintain and update.
• IT inventory records and asset tagging.
• Provide basic support for email, VPN, and productivity tools (e.g., MS Teams, Google Workspace).
• Assist in system backup processes and data recovery drills.
• Support ERP and DHIS testing or onboarding where required.
• Participate in training sessions and contribute to internal documentation.
• Perform other related duties as assigned by the Senior IT Officer/IT Manager.

Qualifications

• OND / HND / BSc Degree in Computer Science, Information Technology, or related field (or currently enrolled).
• Basic understanding of computer systems, networks, and software troubleshooting.
• Familiarity with Microsoft Office Suite and common collaboration tools.
• Good communication, teamwork, and problem-solving skills.
• Eagerness to learn and adapt in a dynamic IT environment.