Information & Communications Technology (ICT) Specialist at NPHD Limited

Job purpose

To develop and oversee the implementation of ICT and social media initiatives in order to support NHED & NPHD strategic objectives. Provide support including coordination to the NHED & NPHD office as well as to the NHED projects on ICT initiatives. Coordinate implementation of ICT development, networking and security standards in the office and coordinate and advise on ICT needs and technical support requirements. Lead the development of ICT policies, strategy and plans. Ensure proper and effective use of ICT in the office.

Nature of employment: Full time Fixed term 

Reporting line: Reports to the Country Director, NHED

Roles and responsibilities

• Leads in the development of ICT and digital strategy, policies and programmes that support the achievement of NHED & NPHD strategic objectives.
• Support the NHED team in preventing, identifying and fixing ICT problems on their official digital equipment like lap tops, phones, etc as well as on other inhouse digital equipment 
• Provide digital support to NHED at workshops, meetings and seminars 
• Directs the development of annual ICT & digital work plans and budgets in line with specific programme objectives and ensures expenditure is within budget.
• Directs the implementation of ICT and digital media plans and programmes and ensures that progress is monitored and evaluated regularly. 
• Maintains a positive organizational image through implementation and ongoing improvement of Corporate Identity (CI) Standards, and guides management on proper application of CI Standards. 
• Leads in providing advice and support to internal and external stakeholders for effective ICT platforms and collaterals.
• Collaborates with all departments in order to provide effective ICT and social media support for program delivery. 
• Develop, support and promote company goals, including message development, social media content creation and media outreach.
• Ensures that corporate ICT strategies and plans are correctly implemented and appropriate for situation specific application:
• Support NHED project states in resolving their office ICT problems including the establishment of preventive mechanisms to minimize ICT problems
• Analyse corporate ICT strategies and plans and adapt them to fit the NHED operating environment/conditions.
• Support to establish a stable internet connection in the NHED office and regular update NHED websites with relevant information 
• Collaborate the Communication Specialist in the development and dissemination of NHED communication materials including brand and corporate identity materials 
• Identify target audiences and create strategies to effectively engage them.
• Ensure digital marketing content aligns with NHED/NPHD brand identity; message and assist with marketing campaigns as needed.
• Perform other work-related duties as may be assigned.

Knowledge and Experience

• 2 years of cognate experience in a post that includes a blend of :
  • Digital communication, advocacy, and ICT
• Branding/corporate identity development and management
• Networking, mentoring and capacity building in Communications and ICT for NHED/NPHD staff and stakeholders.
• Excellent written and verbal communication skills
• Knowledge of digital marketing tactics and email marketing
• Excellent critical thinking skills and the ability to exercise good judgment and solve problems quickly and effectively.
• Thorough knowledge of overall design and operating principles of ICT systems and of connectivity concepts. Additional experience in various aspects of ICT will be an added advantage.

Qualifications

• Degree or relevant certifications in ICT or related fields.  
• Master’s degree in related field is an added advantage.
• Membership of a related professional body

Attributes and Skills

• Excellent digital Communication
• ICT systems and connectivity skills
• Networking and relationship management
• Capacity building
• Strong team player 

Length of Contract

The contract will renewable annually based on satisfactory performance