Implementation Technician at The Concept Group

Job Description:

DUTIES & RESPONSIBILITIES

• Provide necessary support in the coordination and management of Installers (Trackers/Telematics Technicians)
• Carry out pre-deployment hardware tests and product sample testing with R&D
• Installation activities for monitoring hardware in vehicles (trackers, RFID units etc)
• Installation of Fuel monitoring hardware for both stationary and mobile assets
• Installation of other remote monitoring hardware for other solutions
• Technical training of Installers
• Troubleshooting and repair of devices retrieved during health checks
• Liaise with installers on deployment activities and requirements
• Safekeeping and filing of fleet owners’ information for record purposes.
• Maintaining an electronic database of vehicle tracker installers
• Provide necessary support to Research & Development Engineering as well as Recovery & Control department

QUALIFICATIONS/REQUIREMENTS

• B.Sc. in Electrical and Electronics /Electromechanical /Mechanical/Instrumentation & Control
• Engineering
• Adequate knowledge of microcontroller and microprocessor systems
• Experience with electronic circuits
• Experience and knowledge of Automotive Electronic/Electrical systems
• Keen attention to detail
• Eager and willing to get his/her hands dirty for the on-site deployment of IoT solutions
• Ability to identify potential hardware issues and resolve them in a timely manner