Implementation Engineer at Interswitch

Job Description

• Responsible for supporting third-party integrations to collections and disbursement payment solutions

Responsibilities

• Investigates questions related to existing programs, processes and procedures
• Provides information and clarification on existing procedures, processes and precedents
• Follows existing procedures and precedents in determining the correct course of action for routine functional enquiries
• Carries out prescribed internal client management activities and provides support to others by following existing procedures
• Use the knowledge management system to access specific information
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Builds partnerships and works collaboratively with others to meet shared objectives
• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Ensure Implementation of Projects within SLA and to the expected level of quality
• Design and develop test strategies to test new and existing APIs and services
• Design and develop sample codes, code snippets and libraries to aid developer integration to Interswitch payment products
• Document Implementation guides and operational manuals for implemented solutions.

Requirements

• Bachelor's Degree
• At least 1 year sound experience and understanding of straightforward procedures or systems
• Planning and Organizing skills
• IT Implementation and Integration skills
• Microsoft office skills
• Database management system software knowledge – Microsoft SQL DB, Oracle DB
• Database Reporting Software knowledge – Crystal Reports; Microsoft SSRS
• EFT Software - Postillion Suite; powercard.