As an ICT / PR Manager, your primary responsibility is to oversee all aspects of the academy's information technology systems and contribute to public relations management.
Responsibilities
Develop and implement an ICT strategy aligned with the academy's goals and objectives.
Stay updated with emerging technologies and recommend strategic IT investments.
Oversee the design, implementation, and maintenance of the academy's ICT infrastructure.
Ensure network security, reliability, and high availability of IT services.
Lead the tech support team in providing timely and effective support to end-users.
Establish and maintain a helpdesk system for logging, tracking, and resolving IT issues.
Manage the procurement of IT hardware, software, and services, ensuring cost-effectiveness and quality.
Develop and implement a preventive maintenance program for IT systems and equipment.
Oversee the management and maintenance of the academy's website and digital content.
Collaborate with content creators and the digital marketing team to ensure relevant and engaging brand promotion through digital marketing
Contribute to overall PR strategy
Implement and enforce data security policies and procedures to safeguard sensitive information.
Ensure compliance with relevant data protection and privacy regulations.
Build and maintain relationships with IT vendors, service providers, and relevant stakeholders.
Monitor vendor performance and negotiate contracts for IT products and services.
Develop and manage the IT budget, ensuring optimal utilization of resources.
Identify cost-saving opportunities and implement measures to control IT expenses.
Requirements
B.Sc / HND in Computer Science, ICT, or a related field. Additional ICT certifications are preferred.
Proven experience in IT and PR management, preferably in an educational or training institution.
Strong knowledge of ICT infrastructure, network management, cybersecurity, and data protection.
Proficiency in IT procurement, vendor management, and budgeting.
Experience in website management, content creation, and digital marketing is a plus.
Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects.
Effective communication and interpersonal skills to collaborate with diverse stakeholders.
Leadership qualities and the ability to motivate and guide the IT team.
Problem-solving abilities and the capacity to adapt to changing IT environments.
Ethical conduct and a commitment to IT integrity and compliance.