ICT Manager at Global Windsor Group Limited

Job Overview

• We seek an ICT Manager that will oversee the organization’s information and communications technology (ICT) systems, ensuring they are secure, efficient, and aligned with business objectives.
• This role involves managing IT infrastructure, implementing new technologies, and providing technical support to staff.
• The ideal candidate will have strong leadership skills, technical expertise, and a strategic mindset to drive the organization's technological growth.

Responsibilities

• Develop and implement the organization’s ICT strategy in alignment with business goals.
• Assess emerging technologies and recommend upgrades or new systems to improve efficiency and security.
• Plan and manage the ICT budget, ensuring cost-effective investments.
• Oversee the installation, configuration, and maintenance of hardware, software, and networks.
• Ensure the availability and reliability of ICT systems, including servers, databases, and communication tools.
• Monitor system performance and address issues promptly.
• Implement and maintain robust cybersecurity measures to protect data and systems.
• Ensure compliance with data protection regulations and industry standards.
• Conduct regular security audits and risk assessments.
• Manage the ICT support team to provide timely assistance to staff.
• Troubleshoot technical issues and provide solutions to minimize downtime.
• Develop user manuals and provide training to enhance staff proficiency in ICT systems.

Team Leadership:

• Lead and mentor the ICT team, fostering professional development and collaboration.
• Assign tasks, set performance goals, and evaluate team achievements.

Project Management:

• Plan and oversee ICT projects, including system upgrades, migrations, and integrations.
• Coordinate with external vendors and service providers to ensure project success.
• Manage timelines and resources to meet project deadlines.
• Ensure effective data backup and disaster recovery plans are in place.
• Monitor data storage systems to ensure capacity and accessibility.
• Implement solutions for data analysis and reporting.

Requirements
Education and Experience:

• Bachelor’s Degree in Information Technology, Computer Science, Engineering or a related field.
• Proven experience in an ICT management or leadership role.
• Certifications such as ITIL, PMP, or CISSP are advantageous.

Skills and Competencies:

• Strong knowledge of IT infrastructure, networking, and system administration.
• Proficiency in cybersecurity practices and tools.
• Excellent problem-solving and decision-making skills.
• Strong project management and organizational abilities.
• Effective communication and interpersonal skills.

Key Attributes:

• Strategic thinker with the ability to align technology with business objectives.
• Adaptable to new technologies and industry trends.
• Leadership qualities to inspire and manage a team effectively.

Work Schedule:

• Full-time position, with flexibility to address urgent issues or meet deadlines.

Compensation
Competitive salary.