ICT & Data Systems Officer at John Snow Inc - JSI

Project overview

JSI Research & Training Institute, Inc. (JSI) is a public health management consulting and research organization dedicated to improving the health of individuals and communities throughout the world. JSI is currently implementing the Routine Immunization Project. The project’s overarching goal is to strengthen routine immunization programs to 1) sustainably overcome the entrenched obstacles contributing to stagnating and declining immunization rates in the supported states, and 2) address the barriers to reaching zero-dose and under-immunized children with life-saving vaccines and other health services. 

The Project will provide technical assistance to support routine immunization strengthening in 5 states, applying a co-creation approach to improve equitable coverage with a focus on identifying, understanding, and reaching zero-dose and under-immunized children. 

Position Summary

The ICT and Data System Analyst will provide technical guidance and support to the country and field offices on all ICT-related issues. S/he will manage all activities related to the development of data security and privacy management guidelines, while performing in-depth tests, including end-user reviews, for modified and new systems.

Responsibilities

• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies. 
• Integrate servers, including database, e-mail, print, and backup servers, and their associated software into enterprise systems. 
• Ensure system connectivity of all servers, shared software, groupware, and other applications. 
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
• Ensure compatibility and interoperability of in-house computing systems.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Monitor and test system performance; prepare and deliver system performance statistics and report
• Assist in implementing JSI's ICT activities at the national and subnational levels in line with the best global practices, actively coordinating the same with technical specialists at both levels. Under the guidance of the Global Director, ICT, develop activity terms of reference and budgets, and actively coordinate all ICT activities to ensure successful implementation.
• Contribute to efforts to enhance the JSI Health Data Dictionary, Terminology Service, and FHIR standard, including efforts to build skills of local partners and the MOH in data standardization to support continued updates/maintenance of the JSI Health Data Dictionary.
• Provide monitoring and troubleshooting support for systems maintained by JSI.
• Collaborate with JSI and other projects’ IT Team to support management of the generic interoperability service source code (git) repository and collaborative development workflow. 
• Support activities related to the development of data security and privacy management guidelines for JSI, providing an ICT perspective. 
• Provide data privacy management guidelines JSI focused health use cases.
• Support the all JSI projects to provide ICT inputs to weekly, monthly, quarterly, and annual reports.
• Integrate approaches towards gender, data security, monitoring, evaluation & learning (MEL), and change management in all activities.

Qualifications

• Master’s degree or higher in one of the following disciplines: computer science, ( health) informatics,  information systems, mathematics or statistics,  software engineering, or a related technical discipline or the equivalent combination of education, technical training, and/or work experience is required.
• Minimum of 8 years of relevant experience with  information systems development, ICT, interoperability, and implementation experience, with working knowledge of Health IT standards such as FHIR, HL7, DHIS2, OpenHIE, 
• Strong understanding of health information systems, platforms, and applications in Nigeria
• Strong experience with the development of full-stack information systems, especially in health programs, ICT, and implementation guides, is required
• Proficient in code repository management commands and tools, with proficiency in forking and cloning code base, and remote technology project management tools, i.e, JIRA, ASANA, Slack, Click Up etc., is an added advantage.
• Ability to communicate complex technical ideas to technical and non-technical audiences.
• Previous work with the Federal Ministry of Health and relevant directorates at national and sub-national levels would be a distinct advantage.
• Excellent interpersonal skills, including the ability to work closely and in an integrated manner with a multidisciplinary team, are required.
• Proficient with Online Tools such as Google Workspace (Docs, Sheets, Slides, Meet, Drive), Slack, and Microsoft Office.