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  • Posted: Jun 14, 2022
    Deadline: Not specified
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  • Tenece Professional Services Limited ('Tenece') is a multi-competency enterprise transformation and technology-consulting firm that combines expertise and capabilities across many industries and business functions to deliver superior value to its clients. Tenece collaborates with its clients, both in the private and public sectors, to build high performance ...
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    IBM Support Engineer

    Tenece Professional Services is a multi-competency tech company that specializes in building solutions for businesses, companies, schools etc.

    We are looking for a passionate, self-motivated individual to join our team

    Job Responsibilities

    1. Provide technical support to our clients running:
    • Cloud pak for Integration
    • Cloud pak for Application
    • API Connect
    • IBM Integration Bus
    • IBM Data Power:
    • Diagnose, investigate and resolve issues reported by our customers to their satisfaction.
    • Conduct periodic health checks on these installations
    • Communicate effectively with customers
    • Document work processes to the required level of detail
    • Continuously learn and improve your skills in areas relevant to your work

    Requirements

    • Excellent communication skills (written and verbal)
    • A passion for continuous learning
    • Ability to manage and solve complex technical problems.
    • Must be able to listen to customers and diagnose issues for resolutions
    • Must be detail-oriented

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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