Human Resources (HR) Officer at LOPTERRA

Job Description

• We are seeking a highly motivated and detail-oriented HR Business Officer to join our esteemed HR consulting and training firm.
• As an HR Business Officer, you will be an integral part of our team, providing comprehensive HR support and services to our diverse portfolio of clients.
• You will play a pivotal role in delivering strategic HR solutions that drive organisational success and enhance the effectiveness of our clients' human capital management practices.

Responsibilities
Client Relationship Management:

• Serve as the primary point of contact for designated clients, building strong relationships and understanding their unique HR needs and challenges.
• Collaborate closely with clients to assess HR requirements, develop tailored solutions, and provide ongoing support and guidance.

HR Advisory Services:

• Provide expert guidance and advice to clients on a wide range of HR matters, including recruitment, employee relations, performance management, training and development, and HR compliance.
• Assist clients in developing HR strategies, policies, and procedures aligned with their business objectives and industry best practices.

Recruitment and Talent Acquisition:

• Conduct candidate sourcing, screening, and selection activities, ensuring a seamless and efficient recruitment process.

Training and Development:

• Design and deliver customised training programs and workshops to address client-specific learning needs and enhance employee skills and performance.
• Provide coaching and mentoring support to client organisations to foster a culture of continuous learning and development.

HR Administration, Compliance, Analytics and Reporting:

• Assist clients in managing HR administration tasks, including employee record-keeping, payroll processing, and benefits administration.
• Ensure compliance with relevant employment laws and regulations, advising clients on HR compliance requirements and best practices.
• Utilise HR data and analytics to identify trends, insights, and areas for improvement in HR programs and processes.
• Prepare regular HR reports and metrics to track key HR performance indicators, such as turnover rates, engagement scores, and diversity metrics.

Performance Management:

• Design and implement performance management systems and processes to drive employee engagement, development, and accountability.
• Provide guidance and support to clients in setting performance expectations, conducting performance evaluations, and identifying opportunities for employee growth and improvement.

Requirements

• Bachelor's Degree in Human Resources Management, Business Administration, or a related field.
• 2 - 3 years of experience in HR roles. Background in HR consulting or advisory services would be an added advantage.
• Demonstrated expertise in providing strategic HR solutions and services
• Excellent client-facing and interpersonal skills, with the ability to build rapport and communicate effectively with clients at all levels.
• Strong project management and organisational skills, with the ability to manage multiple client engagements simultaneously.
• Proficiency in Microsoft Suite, Google Workspace, and other relevant technology platforms.
• Ability to uphold the highest standards of professionalism, integrity, and confidentiality.