Human Resources Assistant - (Nigerian Nationals Only) at Catholic Relief Services (CRS)

You will provide comprehensive and timely information, clerical, and administrative assistance to meet specific HR service needs that support high-quality programs serving the poor and vulnerable. You will deliver quality support in your role, applying clearly defined HR processes, procedures and service standards.

Roles and Key Responsibilities:

Recruitment

• Co-ordinate the preparation of recruitment schedules for positions.
• Responsible for contacting short listed candidates and any follow up as necessary.
• Coordinate the preparation and make available all relevant materials for position interviews i.e. Job descriptions, interview questions and all materials necessary for the interview.
• Responsible for making request for/and payment of reimbursements to interview candidates

Onboarding and Orientation

• Ensure person numbers are created for new hires before resumption.
• In liaison with position supervisor and other department heads, coordinate the preparation and implementation of orientation schedule for new staff.
• Responsible for ensuring that new staff completes all relevant Documents for the Personnel File.
• Responsible for making workspace and work tools arrangement for new hires working with the IT and Administration team.
• Responsible for arranging short term accommodation for new hires relocating.
• Responsible for coordinating relocation allowances for new and existing hires

Maintaining Personnel Information/Records

• Responsible for maintaining consistently up-to-date Personnel records for all staff
• Responsible for the completion and update of the leave-tracking sheet for staff.
• Responsible for ensuring that all leave requests are consistent with CRS/Nigeria Personnel policy provisions and are documented.
• Files papers and documents into appropriate employee files.
• Ensure HR leave and benefit database is maintained up to date at all times

Performance Management

• Responsible for tracking the submission of performance and development plans and appraisals.
• Responsible for tracking completion of formal coaching sessions in February and June every FY.

Benefits Administration

• Be familiar with the relevant policy guiding the CRS/Nigeria employee benefits, and ensure administration of benefits in a timely, fair and efficient manner.
• Ensure that information on employee benefits is consistently up to date i.e., Leaves, and Children Education etc.
• As first contact for all employee benefits claims, verify that requests are consistent with the provisions of the relevant CRS policy.
• Responsible for processing payments to Employee benefits providers’ e.g., Health care providers, Life insurance providers.

Other

• Provide support in the organization of monthly staff learning events. Take minutes as necessary.
• Any other duties assigned by the Head of HR

Required Languages – English Language is required

Travel - Must be willing and able to travel up to 25%.

Knowledge, Skills and Abilities

• Excellent organizational skills with great attention to detail
• Able to maintain confidential information
• Strong customer service ethic and abilities
• Self-motivated to perform routine tasks independently and meet deadlines
• Good verbal and written communication skills

Preferred Qualifications

• Experience using MS Windows and MS Office packages, in particular Excel and Word. Hands-on experience with data entry into online databases and forms.

Supervisory Responsibilities: none

Key Working Relationships:

Internal: Head Human Resources, Senior Human Resources Officer, Human Resources Officer, Management Team, Head of Operations, Administration Staff, Program staff, Finance staff, IT Staff, All Staff

External: Consultants, Vendors, Partners etc.

QUALIFICATIONS

Basic Qualifications

• First Degree in Law, Business Administration or Social Sciences
• Minimum of 1-2 years post graduate experience in Administration/Human resource management, preferably in an International Organization.
• Demonstrate excellent written and oral Communication skills
• Must demonstrate a good understanding of contemporary human resource issues and best practices

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship