HR Manager at Spurt!

Spurt! is a dynamic consortium of professionals who are keen to collaborate with African entrepreneurs to build more efficient, more productive, and strategic businesses. Our practice is focused on deployments of technology, human-centered design thinking, and data analytics for business growth and expansion.  

We are recruiting on behalf of our client, a healthcare organization offering an integrative approach for total wellness using medicines. They offer essential pharmaceutical services such as medical consulting and pharmaceutical care. Our client has carved a niche by providing excellent medical and wellness counselling services, educating people on available options in obtaining complete healthcare solutions. They are looking to hire a reputable and reliable HR Manager. 

We are looking for an exceptional candidate to take on the role of HR Manager. This is an exciting role responsible for hiring, administering pay, benefits, leave, and enforcing the company policies and practices. 

Key Responsibilities

We seek a human resource manager who can deliver or is willing to learn how to deliver on the following: 

• Support the development and implementation of HR initiatives and systems. 

• Provide counselling on policies and procedures. 

• The ability to handle employee relations and recommend employee relations practices which is necessary to establish a positive employer-employee relationship and promote a prominent level of employee morale and motivation. 

• Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process. 

• Coordinate interviews and screening candidates. 

• Prepare reports. 

• Analyze and monitor leave requests and approval. 

• Monitoring Payroll in conjunction with Finance and ensuring all Benefits and Compensations for all employees are provided for 

• Monitor staff performance and carry out performance management processes (regular performance appraisal). 

• Create and implement effective onboarding plans. 

• Mapping out a Learning & Development Calendar and organizing training for all levels of staff 

• Support the management of disciplinary and grievance issues. 

• Accurately maintain employee electronic records (attendance, EEO data etc.) according to policy and legal requirements. 

• Communicate professionally via emails and otherwise. 

• Review employment and working conditions to ensure legal compliance. 

• Develop templates to ease workflow. 

• Suggest and advise the management team on the various modes of improvement. 

• Ensure that each step of the recruitment process is followed according to the company’s procedure 

• Ensure that new hires undergo proper induction with HR and other departments 

• Ensure compliance with all the company’s policies, processes, regulations and conduct 

• Develop and implement HR initiatives and systems 

• Develop and implement Recognition & Rewards schemes for all levels of employees 

• Handling Employee Performance Reviews for all employees 

• Manage employee communication and feedback through company meetings, suggestion programs, employee satisfaction surveys, as well as one-on-one meetings 

• Monitor the organizational culture so that it supports the attainment of the company's goals and promotes employee satisfaction 

• Maintain a detailed database for all third-party service providers/vendors 

Education And Work Experience 

• Bachelor's Degree in Human Resource Management or a related field 

• Master’s Degree in Human Resource Management or certifications from recognized bodies (e.g., CIPM, PHR) is an added advantage 

• 5+ years' experience working in HR or any administrative role. 

Requirements 

• In-depth knowledge of Labor Law. 

• Learning and development. 

• Experience in similar positions, especially with brands in the industry. 

• Employee relations. 

• Knowledge of all aspects of HR 

• Must have experience in using HR management tools. 

• Exceptional interpersonal and communication skills, to enable professional interaction within staff and management, both internal and external to the organization. 

• Ability to prepare work reports, develop and administer templates. 

• Excellent attention to detail, with the ability to maintain a prominent level of accuracy. 

• A flexible, proactive approach to work including the ability to prioritize and re-prioritize. 

• Ability to work under pressure, manage work stress and take own initiative. 

• Ability to deal with sensitive information with discretion and to maintain confidentiality. 

• Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel, and PowerPoint. 

Competencies/Skills:  

• Good oral and written communication and the ability to have direct and open conversations 

• Strong organizational skills 

• Strong leadership skills 

• Ability to work well independently and in a team 

• Excellent interpersonal, negotiation, and conflict resolution skills. 

• Must be responsive and have excellent attention to detail 

• Strong analytical and problem-solving skills 

• Proficiency in MS Office Suite especially: Word, Excel and PowerPoint 

• Excellent at consensus building 

• Strong planning and coordinating skills 

Desired Characteristics: 

• Entrepreneurial Mindset: have the hunger for and ability to take ownership of your projects 

• Dynamism: be able to adjust quickly and effectively to new situations  

• Integrity: we need to be able to trust your ability to do what is right not just what is expedient 

• Sense of Humor: know how to laugh at yourself and lighten a mood with others. 

• Work Ethic: do what it takes to get a job done