HR Admin and Operations Officer at Dicalo Consulting Group

Job Summary

• We are seeking a proactive and organised HR Administration & Operations Officer with relevant experience in the real estate industry. The successful candidate will oversee day-to-day HR and administrative functions, support recruitment activities, maintain employee records and ensure smooth office operations while providing effective customer support.

Key Responsibilities

• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling and onboarding.
• Manage employee documentation, personnel files and staff records.
• Support the implementation of HR policies, procedures and administrative processes.
• Coordinate staff attendance, leave records and general employee administration.
• Oversee daily office administration, ensuring a well-organised and efficient work environment.
• Manage company documentation, correspondence and proper record keeping.
• Handle customer enquiries, provide timely responses and maintain effective communication with clients.
• Support customer relationship management and ensure a positive client experience.
• Coordinate office supplies, vendors and other administrative requirements.
• Assist with operational activities and provide administrative support to management.
• Prepare periodic HR and administrative reports as required.

Requirements & Qualifications

• Bachelor’s degree or HND in Human Resource Management, Business Administration, Industrial Relations or a related field.
• At least 2 years experience in real estate.
• Previous experience in HR administration, office administration or operations.
• Previous experience working in the real estate industry is mandatory.
• Good understanding of recruitment, onboarding, employee records and general HR processes.
• Strong organisational, multitasking and administrative skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and Google Workspace.
• Strong interpersonal skills and the ability to handle customer enquiries professionally.
• Ability to work independently and manage multiple responsibilities effectively.