Housekeeping Supervisor at Hilton Worldwide

JOB DESCRIPTION

• Housekeeping Supervisor is responsible for ensuring overall cleanliness of rooms/suites in compliance with required standardsensure the overall cleanliness of rooms/suites in compliance with required standards

What will I be doing?

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

• Inspect rooms, complete reports verify status reports; report clean suites to hotel front desk and / or load into automated property management systems. Inspect rooms, complete reports verify status reports; report clean suites to hotel front desk and / or load into automated property management systems.
• Open housekeeping: check rooms inventory, assign rooms to room/suite attendants
• Monitor work schedules
• Monitor lost and found program
• Ensure stock rooms and carts are maintained with proper supplies
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

What are we looking for?

Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Minimum of HND qualification
• 10 Years Housekeeping experience.
• Strong organizational and analytic skills
• An attention to details
• Strong communication skills
• A passion for delivering exceptional levels of guest service.