Housekeeper at Vintano Hotel

Job Summary

• The Housekeeper is responsible for the overall cleanliness, orderliness, and presentation of guest rooms and assigned service areas.
• The role ensures that every guest experiences a spotless, comfortable, and inviting room that reflects the high hospitality standards of the Hotel.

Key Responsibilities

• Clean, dust, and polish guest rooms, bathrooms, balconies, and adjoining areas according to hotel standards.
• Make beds, change linens, and replenish guest supplies (toiletries, water, tea/coffee, stationery, etc.).
• Vacuum carpets, mop floors, and clean furniture, mirrors, and fixtures.
• Check room appliances (TV, AC, lamps, minibar, etc.) to ensure they function properly.
• Conduct final room inspection to confirm readiness before guest arrival or after checkout.
• Report maintenance issues (lighting, plumbing, AC, furniture) promptly to the Supervisor or Maintenance team.
• Replenish amenities based on guest preferences or special requests. Adhere strictly to the hotel’s hygiene and safety policies.
• Handle cleaning chemicals safely and use appropriate PPE (gloves, masks, aprons).
• Follow proper waste segregation and disposal procedures.
• Report lost and found items immediately following hotel policy.
• Maintain trolleys, equipment, and storerooms in clean and organized condition.
• Coordinate with the Front Office for room status updates (clean, occupied, vacant, out-of-order).
• Work closely with the Housekeeping Supervisor to ensure daily room targets are achieved.
• Attend pre-shift briefings and communicate any guest feedback or unusual occurrences.

Qualifications

• Minimum Educational Standard: FSLC, Secondary School cert, or Trade test, OND

Experience:

• 1–2 years’ experience as a Room Attendant or Housekeeper in a reputable hotel or similar environment.

Job Requirements, Skills & Attitudes:

• Strong attention to detail and cleanliness.
• Positive and courteous guest attitude.
• Time management and multitasking ability.
• Physical stamina and energy to meet daily workload.
• Integrity, reliability, and respect for guest privacy.
• Teamwork and adaptability.
• Proficient in MS Office, MS Excel is an added advantage.

Job Specification:

• Must live within close proximity or ready to relocate.
• Must be Confidential.