House Manager/Matron at The Elevation Church

WORKING RELATIONSHIPS:

Internal

• Executive Director
• Programs Manager
• House Manager, Programs
• Cook
• Stewards
• Security
• Children
• Tutors
• Shelter Visitors
• Volunteers

External

• Family members
• Law Courts
• Lawyers
• Counselors
• Medical Team/Hospitals
• Pastors
• PEF members
• Statutory/Regulatory Bodies

PRINCIPAL ACCOUNTABILITIES & RESPONSIBILITIES:

• Oversee day-to-day operations of the entire shelter.
• Support all program staff (direct observation, written evaluations).
• Ensure shelter rules and procedures are adhered to.
• Work with Program Manager and staff to draft shelter’s annual and monthly budgets regarding shelter supplies, groceries etc.
• Efficiently manage the shelter budget to attain high value with cost savings
• Ensure compliance with shelter policies and procedures.
• Serve as a matron and mother figure to the female children in the shelter
• Provide First Aid to all children in the shelter
• Effectively manage the interface with family members, law courts and regulatory agencies as required.
• Maintain and update case files of all children in the shelter and keep all records pertaining to them such as daily logs, progress notes, incident reports etc.
• Provide basic counselling to the children and ensure confidentiality of children in the shelter.

Financials:

• Monthly/weekly shelter budget inputs and manage assigned budget.

Key Performance Indicators/Performance Goals:

• Degree of smooth day-to-day shelter operations with minimal issues.
• Degree of quality care of the children in the shelter.
• Degree of compliance with shelter rules and policies.
• Degree of supervisory, mentoring and coaching of subordinates.
• Cost efficiency in the management of Shelter’s budget.
• Time renewal of regulatory license if and when required.

JOB SPECIFICATIONS:

Education Qualification:

• Minimum of Bachelor’s degree. Bachelor’s degree in Psychology, Social Work, Sociology, Counselling or related field is an added advantage.

Experience:

•  Minimum of 7yrs working experience in the Social services or childcare field.
• Teaching background an added advantage.
• Hands-on Knowledge and computer proficiency particularly in Microsoft Office i.e. excel, power point & word in their application to problem solving (Budget calculation, presentation, reports, etc.)