Hotel Supervisor at Goldplates Feast House

Job Summary

• We are hiring a Male Hotel Supervisor to oversee day-to-day hotel operations, guest relations, staff performance, and compliance with hospitality standards.

Job Description / Key Responsibilities

• Supervise daily hotel operations including front desk, housekeeping, bar/restaurant, and room service.
• Ensure excellent guest experience and handle guest complaints professionally.
• Manage staff attendance, discipline, grooming, and shift scheduling.
• Conduct regular inspections of rooms, facilities, and service areas to maintain standards.
• Monitor inventory of linens, cleaning supplies, and amenities.
• Verify daily sales reports, cash remittances, and stock usage.
• Work closely with Management to implement operational improvements.
• Ensure safety, hygiene, and compliance with hotel policies.
• Train and support team members to enhance service delivery.

Requirements

• OND / HND / BSc in Hospitality or related field.
• Minimum 2 years experience in hotel or hospitality supervision.
• Strong leadership, communication, and customer service skills.
• Must be mature, disciplined, and able to work flexible shifts.
• Proximity to Ikorodu is an added advantage.