Hotel Supervisor at Brilliant Performance Solutions Limited

Job Description

Our client urgently requires the services of a Hotel Supervisor. He/she would be in charge of supervising staff, managing budgets, implementing marketing strategies, and maintaining compliance with laws and guidelines.

Job Responsibilities

• Supervising work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
• Planning activities and allocate responsibilities to achieve the most efficient operating model
• Managing budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Developing and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicating with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Dealing with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborating with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Ensure that hygenienic meals are served
• Ensure that services are propmt

Requirements

• Candidates should possess an OND, HND or B.Sc in any relevant field.
• The ideal candidate must be an experienced professional responsible for overseeing the daily operations of a hotel, ensuring efficient management, and providing strategic direction.