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  • Posted: May 31, 2022
    Deadline: Jun 3, 2022
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  • ICS Outsourcing is Nigeria’s leading Outsourcing provider incorporated in August 1994. We offer a comprehensive range of outsourcing services ranging from People Outsourcing to Sales BPO. We provide bespoke Business Support Solutions to all kinds and sizes of business. Our desire to consistently deliver value-added services to our clients has helped us to evolve into a pacesetter and standard bearer in our industry. We have a reputation for satisfying and surpassing our client’s expectations.
    Read more about this company

     

    Hotel Operations Manager

    Responsibilities

    • Oversee personnel including receptionists, kitchen staff, and office employees.
    • Monitor employee performance and conduct regular evaluations to help improve customer service.
    • Collect payments and maintain records of budgets, funds, and expenses
    • Resolve issues regarding hotel services, amenities, and policies.
    • Organize activities and assign responsibilities to employees to ensure productivity.
    • Create and apply a marketing strategy to promote the hotel’s services and amenities.
    • Evaluate hotel performance and ensure compliance with health and safety rules.

    Requirements

    • Bachelor's Degree in Hospitality, Business Administration or relevant field.
    • 4 - 6 years work experience in Hotel Management.
    • Exceptional leadership abilities with great attention to detail
    • Must have vast experience in management of a 4-Star Hotel .
    • Outstanding interpersonal communication and customer service skills.

    Method of Application

    Interested and qualified candidates should send their CV to: anwamiro@icsoutsourcing.com using the Job Title as the subject of the mail.

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