Hotel Manager at Fosad Consulting

Key Duties / Responsibilities
The Hotel Manager will carry out the following responsibilities:

• Assume full responsibility for the hotel and hotel departments.
• Carry out inspections of the hotel and its services daily.
• Ensure hotel security is effective.
• Promote and market the hotel.
• Manage budgets and financial plans as well as control expenditure.
• Maintain statistical and financial records, set and achieve sales and profit targets; analyze sales figures and devise marketing and revenue management strategies.
• Ensure daily, weekly and monthly operational report reach the office of the General Manager.
• Oversee and implement relevant staffing schedules and trainings.
• Communicate daily with Hotel staff in order to exchange ideas, information, and opinions to formulate programs, arrive jointly at decisions, conclusions and solutions.
• Increase sales and marketing of hotel in order to maximize revenue by creating, coordinating, and implementing a sales plan.
• Achieve maximum revenue from all sales opportunities concerning the Hotel.
• Responsible for hotel budgets and control of hotel P&L.
• Adhere to budget in relation to both sales control and expenditure.
• Be fully conversant with current legislation and licensing laws and to act accordingly.
• Maintain a complete knowledge of and comply with all departmental policies/service procedures and standards.
• Uphold and understand statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules and Regulations established in the employee handbook.
• Ensure that the standard of service provided to each guest is to the White Orchid Hotel’s defined standard.
• Attend management meetings and trainings as and when required.
• Ensure appropriate internal control system are strictly adhered to.
• Train hotel staff where appropriate

General:

• Communicate effectively with all other departments
• Attend meetings, training sessions and any other required meeting or training session.
• Identifying opportunities to innovate service delivery and product offering to meet and exceed client expectations

Qualfiications

• Candidates should possess an HND, Bachelor's or Master's Degree
• Minimum of 6 years’ managerial experience in the hospitality industry.

Job Requirements:

• Strong hotel management experience.
• Strong leadership, management skills
• Good business acumen, strong financial knowledge, and experience.
• Great communication skills - excellent at developing relationships with a clear and bright communication style.
• Have a great personality - fun, passionate, charismatic, enthusiastic, positive, people-focused and adaptable to all personalities.
• Have a passion for hospitality and high-quality service.
• Have strong management and leadership skills.
• Motivated and highly organised.
• Enthusiastic with strong desire to exceed guest expectations.
• Knowledge of hotel and F&B software, eg Micros, Opera, and booking management systems