Hotel Manager at ECLAT HR Consulting

Department: Administrative Department

Industry: Hospitality

Report To: Director

Responsibilities:

• Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, food and beverage, revenue management and the rooms division.
• Assists with procurement of operating supplies for all departments.
• Provide the vision, leadership, and strategy to inspire your associates to deliver exceptional service to drive financial success.
• Work with hotel department heads to establish goals and objectives that coordinate with the overall hotel wide goals and objectives.
• Enable innovation and drive results by executing sales and marketing campaigns, understanding dynamic revenue management, and driving profit to the bottom line through strong financial controls.
• Evaluates changes to the guest's needs, the hotel's guest mix and competitive trends to recommend appropriate products/services and operational changes to ensure guest and employee satisfaction.
• Demonstrate and promote teamwork among all management and staff while creating an environment in which all staff reach their full potential.
• Follow property safety and security procedures, liaise with local government officials to ensure you are operating safely and legally.
•  Inspect the property for organization and cleanliness.
• Perform other duties as assigned by management.

Requirement

• Minimum of 3-5 years of experience as a Hotel Manager/ Director of Operations at a hotel.
• Bachelor’s degree in Hospitality Management, Business Administration or related field.
• Proven track record of delivering excellent guest service.
• Maximizes profit through financial planning and analysis.
• Knowledgeable of sales initiatives and principles of revenue management.
• Proficiency in Microsoft Office Programs especially Word and PowerPoint.

Required Competencies:

• Keen attention to details.
• Excellent planning and organizing skills.
• Strong communication and listening skills.
• Excellent leadership skills with a hands-on, led by example work style.
• Team building techniques.