Hostess at E'sorae Luxury

About the Role

• We are seeking a warm, well-presented, and customer-focused Hostess to be the face of our restaurant.
• The ideal candidate will be friendly, organized, and able to create a welcoming atmosphere for all guests while ensuring smooth seating and front-of-house operations.

Key Responsibilities

• Greet and welcome guests with a smile as they arrive.
• Manage reservations and walk-in guest seating efficiently.
• Escort guests to their tables and present menus.
• Communicate with wait staff to ensure timely service.
• Maintain an organized and clean reception and waiting area.
• Answer phone calls, take reservations, and provide restaurant information.
• Handle guest inquiries and complaints politely and professionally.
• Coordinate with management during busy periods to optimize seating.
• Ensure excellent customer service and a pleasant dining experience.

Requirements

• Previous experience as a hostess or in a customer-facing role is an advantage.
• Excellent communication and interpersonal skills.
• Neat, professional appearance and poise.
• Ability to multitask and remain calm under pressure.
• Strong organizational skills and attention to detail.
• Willingness to work evenings, weekends, and holidays.
• Positive attitude and a passion for hospitality.
• Must be available for interview immediately.

What We Offer

• Competitive salary
• Training and career growth opportunities.
• Friendly and professional work environment.