Hostel Manager at Nile University of Nigeria

We are currently looking to engage a highly competent and result-oriented Hostel Manager to join our dynamic Hostel Management Team.

• Responsible for the of the day-to-day operations and administration of respective hall or residence.
• Collaborate with hostel management heads to ensure that hostel operations are running smoothly.
• Ensure that students follow the rules and regulations governing hostel accommodation.
• Ensures accuracy of occupancy records by maintaining hostel counts; processing room assignments and changes for the hostel; processing withdrawals from the hostel; and completing all required paperwork accurately and promptly.
• Make sure that all aspects of housekeeping are of the highest standard by ensuring that all areas of the hostel are cleaned and maintained to a very high standard.
• Take all reasonable steps to ensure the health and safety and security of the resident students, employees, and visitors always.
• Create and implement methods to guarantee that resident students have a great experience that exceeds satisfaction expectations.
• Maintain complete knowledge of the hostel's inner workings, including rooms operations, hostel policies, availability, and profitability strategies.
• Coordinate the filling and submission of the student’s well-being report on a weekly basis.

Qualification & Experience

• Minimum of a bachelor’s degree in a hospitality or business-related discipline.
• Possesses a minimum of 4 years' hotel management or pastoral care experience within hospitality, tourism, service industry or educational institution at supervisory level.
• Strong knowledge of the hostel operations and have had a professional growth in all areas.
• Experience of high-level customer service delivery and its continuous improvement.
• Experience of providing strong leadership and the ability to motivate teams.
• Proven ability of, or able to demonstrate, management of teams, preferably within a similar environment.
• Experience in the hospitality, tourism, or service industry at supervisory level.
• Have high degree of understanding of health and safety at work and practical experience of implementation, monitoring and developing best practice.
• Strong communicator (written and verbal) with the ability to operate at all levels within the organisation.