HMO Liaison Medical Officer at Lagoon Hospitals

Job Responsibilities

• Case Management. 
• Liaison with HMOs to obtain authorization. 
• Vetting of HMO patient bills.
• Vetting HMO Medical reports.
• Provide information to patients regarding HMO issues. 
• Maintain complete and accurate documentation of patients’ encounters.   
• Prompt  incidence reporting and management of patients’ grievances.
•   Liaise with other medical and non-medical staff to ensure quality care is given to patients 
• Maintain confidentiality and impartiality in dealing with patients and colleagues alike. 
• Comply with the use of Standard Operating Procedures and policies / adherence to quality standards and clinical practice guidelines. 

Key Result Areas/ Performance Goals:

•  Number of missed diagnoses.
•  Patients Wait Time
•  Patient Follow up
• Use of SOPS / adherence to quality standards and clinical practice guidelines

Educational Qualifications

• MBBS or its equivalent
• Full registration with the Medical and Dental Council of Nigeria, with a valid medical practicing license.
• Valid medical practicing license

Technical Competencies

• Triage
• Basic Life Support skill
• Case Management

Clinical acumen and Diagnostic skills

Behavioral Competencies

• Empathetic
• Diligent, Responsible, Honest and Reliable
• Good interpersonal and communication skills.