Health Informatics (HI) Systems Analysis Specialist at Maryland Global Initiatives Corporation Nigeria (MGIC)

Position Description

The Health Informatics Systems Analysis Specialist provides the delivery team with the domain knowledge support to facilitate effective disposition of all service requests. Works with end users to elicit high-level requirements and capture business needs and clearly articulates and documents business functional requirements.

Duties and Responsibilities

A.      Leadership

Technical expertise

• Providing the delivery team with the domain knowledge support to facilitate effective disposition of all service requests
• Works with business users to elicit high-level requirements and capture business needs
• Clearly articulates and documents business functional requirements
• Review Customer/Clients Business Requirements/Request (CBR), Business Problems Statement and Create Business Functional Requirements (BFR)
• Conducting reviews with all Team on Technical Deliveries
• Performs requirements analysis in conjunction with the Technical Design Team & Technical Architects
• Engage with client on requirements and application Review Solution & Design
• Responsible for Project Delivery Plans
• Responsible for execution of projects within budget and schedules
• Participate in all technical meetings and conference calls
• Preparation and circulation of status report
• Review UAT Plans
• Tracking of Risks and Issues
• Create cost case & estimation
• Responsible for the planning project & facilitate the definition of project scope, goals and deliverables
• Responsible for defining project tasks and resource requirements
• Coordinates project resources assigned to delivery of the projects.
• Responsible for tracking project deliverables using appropriate tools
• Provide direction and support to project teams
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs.
• Manages ongoing relationship with business partner to drive satisfaction with IT
• Obtains key inputs from enterprise architecture teams and identifies solution interdependencies
• Engages with knowledge workers to incorporate usability and user interface needs when designing systems
• Proactively resolves customer satisfaction issues

Representation

• Collaborate with the government and other stakeholders on e- initiatives by attending TWG meetings, and implementation of all activities designed by the government
• Attend designated meetings upon request in relation to cross cutting issues at different levels e.g. within organization (Team lead meetings, general staff meetings), outside (GON, various Partners meetings)
• Communication
• Maintain reports and documentation that are consistent with the task at hand and available to all concerned parties via emails or standard archiving options
• Connects easily with supervisees and colleagues at all levels in a professional manner
• Creativity
• Generate solutions or approaches to the most demanding problems within the team
• Establish workable, prioritized, and highly effective problem-solving plans for each problem

Mode of evaluation

• Biannual updated SOP for team
• Reports of representation attended (meetings, TWGs)
• Responses via email to supervisees, colleagues & management on key issues
• Documentation of innovative new ideas or problem-solving initiative
• Employee assessment of supervisor  

Mode of evaluation

• Annual PDPs and appraisals
• Quarterly documented feedback and coaching discussions (Dec, Mar, Jun & Sep)
• Quarterly score card of work plan/assigned task and achievements

Other duties as assigned

Required Education, Skills, and Experience

Education: Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering or similar technical discipline; or, equivalent demonstrable experience.

Experience:

• Minimum of 6 years of technology experience
• 4 years hands-on technical roles in the field and relies on experience
• Successful full life-cycle implementation of a least 1 major projects

Specialized knowledge:

• Ability to manage multiple projects simultaneously and under pressure.
• Strong attention to detail and focus on task completion.
• Internal and External Stakeholder Management.

Team player.

• Ability to get on with all levels of people and
• Possess strong relationship building skills.
• Superb communication skills and able to articulate technical jargon to a nontechnical audience.
• Ability to gain results through others
• Knowledge of project management methods
• Able to continuously meet targets and surpass expectations.
• Articulate and well presented.
• Having the necessary drive and enthusiasm required for a tough competitive industry. Extensive knowledge of data processing, hardware platforms, and enterprise software applications.
• Technical experience with systems networking, databases, Web development, and user support.
• Good background in Data Base design in Microsoft SQL and Access.
• Background in Microsoft .NET, Visual Basic, Excel, Word, Outlook and HTML.
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.

Skills:

• Strong project management skills with effective results focus within an information systems environment.
• Strong analytical and problem solving skills.
• Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;
• Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
• Willingness to work occasionally outside of normal business hours.
• Excellent English oral and written communication skills.
• Post secondary degree in computer science or related field or a combination of related experience and education.
• A results oriented individual who thrives working in a fast paced environment.
• Abilities: Ability to multi-task, Analytical skills, Ability to follow verbal or written instructions, Thinking analytically, Communication, Using effective verbal communication, Using effective written communication, Handling stress & emotions, Concentrating on tasks, Making decisions, Adjusting to change, Examining/observing details, Sitting for long periods at a time
• Interpersonal/Individual Competencies: ability to work with other team members, flexibility, decisiveness and personal integrity

Language:

Fluency in English (speaking, reading, and writing).