Health Data Audits Consultant at Tiko ( Formally Triggerise)

Scope of work

• Familiarise with Tiko way of operating and the current objectives including arrangements in place to achieve program objectives.
• Familiarise with our platform risk management processes including fraud prevention, detection and response controls to support meeting program objectives. This includes the risk dashboard and the data points already available to support platform risk management.
• Active risk management in the ecosystem including conducting the following;
• Data verification - Collect data in the primary registers against platform for analysis and identify any gaps in the facilities record keeping against platform validations.
• Random audits and spot checks - conduct monitoring platform activities in areas/facilities where significant activity has been noted or is anticipated.
• Sample calls will be verified for beneficiaries consenting to be called to verify service uptake and actors' compliance with the user journey.
• Carry out actor audits and investigations as may be necessary or as assigned.
• Communicate audit/investigation findings to both internal stakeholders with a view to improving controls and compliance.
• Implement appropriate mechanisms to follow-up of the agreed recommendations by both internal and external stakeholders.

Consultant Qualifications

• The individual must ideally meet the criteria below.
• 5+ years experience in a similar area (health data verification or monitoring and evaluation)
• An understanding of public health data quality management processes (formal qualifications if any are desirable)
• The ability to communicate clearly and concisely, including when reporting your findings.
• You can collaborate with multi-functional teams and can offer practical solutions where necessary.