Head, Software Quality Assurance at Wema Bank Plc

Job Summary

• We are seeking an experienced and strategic Head of Software Quality Assurance to lead our QA team in ensuring the delivery of high-quality software solutions that support the bank’s digital transformation goals.
• The ideal candidate will drive the QA strategy, define standards, and establish robust testing processes across all digital platforms and core banking application

Key Responsibilities

• Lead and manage the Software QA team, ensuring delivery of high-performance, secure, and reliable applications.
• Develop and implement a comprehensive software testing and QA framework aligned with banking industry standards.
• Define and monitor QA KPIs, test strategies, test plans, and automation frameworks.
• Collaborate with Product, Development, DevOps, and InfoSec teams to ensure end-to-end quality ownership.
• Oversee testing across all environments – including UAT, SIT, regression, performance, and security testing.
• Drive adoption of test automation, CI/CD practices, and Agile/DevOps methodologies.
• Ensure compliance with relevant regulatory standards such as CBN guidelines, NDPR, ISO 27001, and PCI DSS.
• Manage vendor relationships and third-party testing engagements, as required.
• Provide regular QA reports to executive stakeholders, highlighting risk, quality metrics, and continuous improvement plans.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• A Master’s degree or professional certifications (e.g., ISTQB, CSTE, PMP, Agile, etc.) is an advantage.
• 8+ years of experience in software quality assurance, with at least 3 years in a leadership role.
• Strong understanding of banking systems, core banking applications, APIs, mobile and web platforms.
• Experience implementing test automation frameworks (e.g., Selenium, JMeter, Postman, etc.).
• Proven ability to manage large, complex QA efforts in Agile/Scrum environments.
• Excellent leadership, communication, and stakeholder management skills.