Head, Sales at Maurice Xandra Solutions

KEY RESPONSIBILITIES

Strategic Planning:

• Develop and implement a comprehensive sales strategy to achieve revenue targets and drive market expansion.
• Identify and prioritize target market segments, and design tailored sales approaches for each segment. Set clear sales goals and KPIs to monitor performance and adjust strategies as needed.

Team Management:

• Build, lead, and mentor a high-performing sales team.
• Provide guidance and support to sales team members, fostering a collaborative and results-driven environment.
• Set clear objectives and performance metrics for the sales team, and conduct regular performance reviews.

Client Engagement:

• Develop and maintain strong relationships with key clients and strategic partners.
• Manage client accounts, address their needs, and ensure high levels of satisfaction and retention.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.

Partnership Development:

• Identify and establish strategic partnerships to enhance the company’s market presence and drive business growth.
• Negotiate and manage partnership agreements to align with business objectives and ensure mutual benefit.

Sales Process Optimization:

• Streamline and optimize the sales process to improve efficiency and effectiveness.
• Implement best practices and innovative sales techniques to enhance performance and achieve targets.
• Monitor and analyze sales processes, and make data-driven recommendations for improvements.

Market Research:

• Conduct market research to understand industry trends, customer needs, and competitive dynamics.
• Analyze market data and insights to inform sales strategies and identify new business opportunities.
• Stay updated on market developments and adjust strategies to maintain a competitive edge.

Sales Campaigns:

• Design and execute sales campaigns and promotions to drive revenue and customer acquisition.
• Monitor the effectiveness of sales campaigns, analyze results, and optimize strategies based on performance data.
• Manage the sales budget and allocate resources effectively to maximize ROI.

Performance Tracking:

• Track and report on sales performance, including revenue, conversion rates, and other key metrics.
• Prepare regular sales reports and presentations for senior management, highlighting progress, challenges, and opportunities.
• Utilize analytics tools to measure the success of sales strategies and campaigns, and make data-driven decisions.

Customer Experience:

• Develop strategies to enhance customer engagement and loyalty through personalized sales approaches.
• Address customer feedback and concerns promptly to ensure a positive experience and strengthen relationships.
• Collaborate with other departments to ensure a seamless customer experience and address any issues that arise.

Business Development:

• Identify and pursue new business opportunities and market segments to drive growth.
• Collaborate with marketing and product teams to align sales strategies with broader business goals and product offerings.
• Lead strategic initiatives and projects that contribute to the overall success of the company.

SKILLS, QUALIFICATIONS AND EXPERIENCE

• B.Sc. in Marketing, Business Administration, or a related field; or advanced degree preferred. MBA desirable.
• Professional certifications in digital marketing, content marketing, or social media management
• Minimum of 5-7 years of experience in Sales, or a related role.
• Proven experience in a senior sales role, with a track record of success in driving sales growth and achieving targets.
• Strong understanding of sales strategies, market dynamics, and customer needs.
• Experience managing a sales team and collaborating with other departments to drive business objectives.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Proficiency in CRM software and sales analytics tools.
• Ability to develop and implement effective sales strategies to drive revenue growth and market expansion.
• Strong leadership skills to motivate, manage, and mentor the sales team, ensuring high performance and alignment with company goals.
• Expertise in building and maintaining relationships with key clients and partners to drive business development and customer satisfaction.
• Skill in analyzing market trends, customer needs, and competitive landscape to identify opportunities and challenges.
• Experience in streamlining sales processes, improving efficiency, and implementing best practices to enhance sales performance.
• Ability to use sales data and analytics to make informed decisions, measure performance, and adjust strategies as needed.
• Excellent writing and oral communication skills, including report writing.
• Emotional intelligence.
• Good knowledge of Microsoft tools like Microsoft Office, Word, Excel, and PowerPoint.
• Exceptional leadership and team management skills.
• Ability to work in a fast-paced, innovative tech environment.
• Strategy planning and implementation.
• Organization and time management abilities.
• Meticulous attention to detail and accuracy.
• Ability to multi-task and meet tight deadlines