Head, Sales & Business Development (Smart/Electronic Cards Business) at Stresert Services Limited

Job summary

Ensure the company's budget, target and vision are actualized via the total account management approach. Responsible for the coordination of 'all' activities, including internal and external relationships, networks, interactions, and cooperation, as well as all activities involved in getting new clients, keeping, enhancing and satisfying customers' needs. It emphasizes maintaining high product/services, internal and external relationships, and customer retainers in the long run.

Responsibilities

• Selling products or services from one business to another.
• Listening to customer requirements and presenting appropriately to make a sale.
• Maintain and increase sales of the organization's products by Maintaining and developing relationships with existing customers in person and via telephone calls and emails. Cold calling to arrange meetings with potential customers to prospect for new business.
• Responsible for managing sales, developing business plans covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization's presence.
• Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development, and product knowledge development.
• Development of the annual marketing plan, specifically advising on realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy, and sales effort), realistic costs of operating the sales force, and sales promotion programme plans.
• Establish, maintain, and expand the customer base of the organization.
• Representing their company at trade exhibitions, events, and demonstrations.
• Negotiating price, costs, delivery, and specifications with stakeholders
• Advising on forthcoming product developments and discussing special promotions.
• Creating detailed proposal documents is often part of a formal bidding process that the prospective customer primarily dictates.
• Increase business opportunities through various routes to market.
• Responsible for the management of accounts and key accounts
• Quarterly and Annual Market update report on new services, competitors, business opportunities, etc.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Build up good relationships with service providers and vendors.
• Follow up with customers to settle account receivables.
• Responsible for Personalization sales.
• Acting as a contact between a company and its existing and potential markets.
• Understanding customers' businesses and requirements and gathering market and customer information.
• To enhance organizational effectiveness through setting up appropriate marketing strategies with Consistent follow–through
• Monitoring & evaluating the business development team's performance guiding them to move correctly. Contributing to the personal development of all Business Development personnel through excellent leadership and other responsibilities assigned

Requirements

• Minimum of B.Sc./ M.Sc. in marketing, Social Sciences, or related discipline
• Minimum of 10 years’ experience in Sales/Marketing, Project management, and administration.
• Professional certification(s) in a related field will be an added advantage.

Key Skills & Competencies

• Excellent communication skills, both written and oral.
• Result-oriented: Ability to achieve the target within the given time.
• Strategic thinking: Experienced in developing marketing strategies.
• Decisive: Capable of delivering quick solutions to marketing troubles.
• Strong sales support and project management, leadership, and training skills.
• Excellent analytical skills: Expert in forwarding thinking & market research
• Sound expertise in development processes and product marketing.
• Excellence presentation skills