Head of Travel Consultant (School / Admissions Expert) at Bitsin Travels And Tours

Responsibilities:

• Manage visa applications and documentation.
• Advise on overseas education opportunities.
• Maintain client relationships and provide updates on immigration laws.
• Prepare clients for application processes.
• Assist clients in planning travel itineraries, including flights, accommodations, and activities.
• Provide expert advice on destinations, travel requirements, and best practices.
• Build and maintain strong relationships with clients, understanding their preferences and needs.
• Stay updated on travel trends, promotions, and industry changes.
• Managed and resolved client inquiries and issues promptly.
• Plan and sell travel products and services.
• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs and accommodations.
• Provide travelers with relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.).
• Provide advisory services on visa fees, admission application fees, hotel accommodation fees, service charges and other relevant miscellaneous fees.
• Use promotional techniques and prepare promotional materials to sell admission packages.
• Deal with recurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with admission application trends
• Enter data into our software and maintain client files
• Network and partner with overseas schools including colleges and universities.
• Maintain industry statistics and financial records
• Meet profit and sales targets

Requirements:

• Knowledge of visa processes for multiple countries (Canada, USA, UK, etc.).
• Bachelor’s degree in Hospitality, Travel, Tourism, Business or a relevant field
• 2-5 years of relevant experience.
• Strong communication and research skills.
• Ability to work collaboratively and manage multiple tasks.
• Proven work experience as a Travel Agent
• An added advantage is an excellent knowledge of computer reservation systems, GDS systems, and e-travelling.
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Personal travel experience will be considered an advantage.