Head of Store at Universal Human Resource Consult

Job Summary

• The Head of Store is responsible for managing and controlling all inventory and store operations in the hotel.
• This includes receiving, storing, issuing, and maintaining accurate records of all goodsfrom food and beverage items to housekeeping materials and maintenance supplies.
• The role ensures proper stock management, minimizes waste or loss, and supports smooth operations across all departments through timely and efficient supply.

Key Responsibilities

• Supervise the receipt, storage, and issuance of all hotel goods and materials.
• Ensure all items are received in good condition, properly labeled, and stored according to standard procedures.
• Implement and enforce First-In-First-Out (FIFO) and First-Expired-First-Out (FEFO) inventory principles.
• Maintain proper organization, cleanliness, and security of all storage areas. Inventory & Stock Control:
• Maintain accurate records of stock movements receipts, transfers, issues, and returns. Conduct daily, weekly, and monthly stock counts and reconcile physical stock with system records.
• Monitor stock levels and alert management when reorder levels are reached.
• Identify and report obsolete, slow-moving, or damaged items.
• Work closely with the Procurement Department to ensure timely replenishment of items.
• Coordinate with the Cost Controller, Executive Chef, and other department heads to meet operational needs.
• Ensure accurate documentation of all stock requests and approvals.
• Prepare and submit daily, weekly, and monthly inventory reports to management.
• Maintain up-to-date records of all incoming and outgoing goods.
• Ensure stock data is accurately recorded in the hotel’s inventory management system.
• Ensure compliance with hotel SOPs, internal control policies, and audit standards.
• Safeguard store inventory against theft, loss, or pilferage through strict control procedures.
• Support internal and external audits with accurate inventory documentation and reports.
• Supervise and train store staff to ensure efficiency, accuracy, and compliance with policies.
• Assign and monitor daily tasks, ensuring timely completion of all store-related duties.
• Promote a culture of accountability, integrity, and continuous improvement.
• Strong organizational and record-keeping skills.

Qualifications & Experience

• B.Sc./HND in Accounting, Business Administration, Supply Chain Management, or related field.
• Minimum of 5 years’ experience in storekeeping or inventory management within the hospitality industry.
• Experience with hotel systems such as Opera, Micros, or Materials Control (MC) is an advantage.
• Familiarity with auditing and cost control procedures.