Head of Q-commerce at Glovo

BE A PART OF A TEAM WHERE YOU WILL:

• Build and maintain relationships with the top retail & grocery partners in Nigeria.
• Lead the commercial team to onboard new partners on our platform and the account management team to make active partners grow
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
• Be the owner of groceries, retail & micro fulfilment centres P&L.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) 
• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Get feedback from our partners and translate it into product, marketing and operations improvement
• Give visibility using analytical reports to the main stakeholders of the project status and follow up on next steps
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

YOU HAVE:

• 7+ years of experience in fast-paced environments (FMCG, retail, startups, top consulting firms, top internet firms)
• Be driven to build a business from scratch, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented
• Ability to hire, manage and retain a top talent team
• Experience in understanding retail business, as well as revenue dynamics and drivers.
• Know how to negotiate and build your way into a super deal with big retail players
• Data-driven mentality: takes decision based on data and makes business judgment when necessary
• Ability to find smart and elegant solutions to complex, multi-disciplinary problems
• Proficiency in English
• An empathetic, inclusive and curious attitude

EXPERIENCE OUR GLOVO LIFE BENEFITS:

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
• Discounted gym memberships
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• Online therapy and wellbeing benefit