Head of Payment at First Excelsia

Annual Gross Remuneration: 41.6M

Our client, a leading Financial Services Institution, is seeking a dynamic and driven Head of Payment who will drive the strategic execution and growth of our client\\\'s payment services. The ideal role holder will focus on achieving active wallet targets and increasing transactional activity among both new and existing customer bases.

The ideal role holder will employ innovative approaches to cross-sell payment services to users of other client’s products and deliver seamless, customer-centric payment solutions.

Job Responsibilities 

• Develop and implement a comprehensive strategy to meet and exceed annual targets with a strong focus on customer acquisition and retention
• Identify and execute innovative methods to attract new users while maintaining strong engagement with existing customers
• Establish and nurture partnerships with fintech companies, merchant aggregators, and other external stakeholders to broaden the reach and adoption of payment services.
• Collaborate with cross-functional teams, including technology, Product, marketing, and customer 
• experience, to design and roll out user-friendly payment features that align with market needs and drive wallet adoption
• Analyze market trends, user behaviour, and performance data to refine strategies and maximize impact.
• Engage with customers (existing C prospective) to articulate relevant product requirements for 
• the development and deployment of streamlined solutions for merchant collections and payroll systems to enhance operational efficiency.
• Lead and inspire a high-performing team to execute the payment strategy effectively

Persons Specification

• Bachelor’s degree in business administration, Finance, or a related field (MBA or advanced degree is an advantage).
• 8+years of experience in payments, digital banking, or fintech solutions, with leadership roles in wallet and payment product management
• Proven track record of driving payment service adoption and transaction growth
• Strong analytical skills and ability to leverage data for decision-making.
• Exceptional communication, collaboration, and stakeholder management skills