Head of Operations at O'Spaces Nigeria Limited

POSITION OVERVIEW

As the Head of Operations, you will play a pivotal role in driving our success and leading our back-end team to deliver exceptional results. Your primary goal will be to over-see the day-to-day operations. You will be responsible for managing the team, ensuring operational efficiency, achieving departmental and organizational targets, and implementing strategies to drive growth.

RESPONSIBILITIES

• Formulate business strategy with other members of the executive team.
• Implement efficient operational processes and standards.
• Oversee managerial expenses and budgeting to help the organization optimize costs and benefits.
• Provide strong, dynamic leadership that mentors, develops, and guides team members (back-end) to efficiently drive the day-to-day operations.
• Evaluate business efficiency.
• Plan, monitor, and analyze key metrics for the day-to-day operations to ensure efficient and timely completion of tasks.
• Work closely with the Human Resources department to lead the team and to establish and maintain a trusting, inclusive, and productive environment.
• Prepare and present regular reports on general progress level, financial performance, and key metrics to the management.
• Foster open and effective communication channels with stakeholders at all levels.
• Devise strategies for ensuring the growth of programs enterprise-wide

QUALIFICATIONS

• Bachelor's degree in Business Administration, or a related field (Master's degree preferred).
• Proven experience as Head of Operations or similar leadership role (Experience in the construction industry is an advantage).
• Excellent management skills.
• Demonstrated ability to lead and develop high-performing teams.
• Exceptional problem-solving and decision-making abilities.
• Strong business acumen and experience in strategic planning.
• Proficient in financial management, including budgeting, forecasting, and cost control.
• Excellent communication, negotiation, and interpersonal skills.
• Familiarity with business management tools.