Head of Operations at Leanx Support and Consulting

Job Overview:

We are seeking an experienced and dynamic Head of Operations to lead and optimize our day-to-day business activities. The Head of Operations will play a crucial role in enhancing operational efficiency, implementing best practices, and ensuring seamless coordination across various departments.

Responsibilities:

1. Operational Strategy:

   • Develop and implement strategic initiatives to enhance overall operational efficiency.
   • Collaborate with senior management to align operations with the company's goals and objectives.

2. Process Improvement:

   • Identify opportunities for process optimization and implement streamlined procedures.
   • Evaluate existing workflows to ensure efficiency and effectiveness.

3. Team Leadership:

   • Lead, inspire, and manage the operations team to achieve performance objectives.
   • Foster a collaborative and results-driven team culture.

4. Resource Management:

   • Oversee resource allocation, including personnel, equipment, and technology.
   • Ensure adequate staffing levels to meet operational requirements.

5. Vendor Management:

   • Develop and maintain relationships with key vendors and service providers.
   • Negotiate contracts and agreements to secure favorable terms.

6. Quality Assurance:

   • Implement quality control measures to ensure high standards in service delivery.
   • Monitor and evaluate operational performance against established benchmarks.

7. Compliance:

   • Ensure compliance with industry regulations, company policies, and legal requirements.
   • Implement and enforce standardized operating procedures.

8. Communication and Coordination:

   • Facilitate communication and coordination between departments to ensure a seamless workflow.
   • Collaborate with other functional heads to address cross-functional challenges.

9. Budget Management:

   • Collaborate with the finance department to develop and manage operational budgets.
   • Monitor expenses and identify cost-saving opportunities.

10. Reporting:

    • Generate regular reports on operational performance for senior management.
    • Present findings and recommendations to support decision-making.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree is a plus, with professional certifications in management. 
• A minimum of 5 years of experience in a leadership role within operations, preferably in the real estate industry.
• Proven track record of implementing process improvements and achieving operational excellence.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Familiarity with real estate industry operations and best practices is advantageous.