Kwik Delivery - We are a new start-up platform company in the logistics market in Nigeria committed to offering reliable and secure parcel shipping services within large metropolitan areas. Operations started in Lagos in Q2 2019.
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We are looking for a talented professional to kwikstart and lead our operations in Ibadan!
Who You Are
You are a responsible leader with a strong background in operations, an analytical and strategic mind and a broad knowledge of the business in Ibadan. You are committed to productivity and compliance.
What You’ll Do
Formulate business strategy with others in the executive team and perform a broad range of quantitative and qualitative analyses.
Design policies that align with overall strategy
Implement efficient processes and standards across all cities
Coordinate customer service operations and find ways to ensure customer retention
Ensure compliance with local and international laws (e.g. data protection)
Oversee the implementation of technology solutions throughout the organization
Manage contracts and relations with customers, vendors, partners and other stakeholders
Research ideal shipping techniques, routing, and carriers.
Evaluate risk and lead quality assurance efforts
Oversee expenses and budgeting to help the organization optimize costs and benefits
Mentor and motivate teams to achieve productivity and engagement
Report on operational performance and suggest improvements
Work with other departments to incorporate logistics with company procedures and operations.
Contribute to the continuous improvement of global operations through out-of-the-box thinking.
Update and evaluate metrics to assess performance and implement enhancements.
What You’ll Bring
B.Sc / BA in Business, Computer Science or other relevant field
Proven experience as Head of Operations, Operations Director or similar leadership role
Familiarity with all business functions including HR, finance, supply chain and IT
Experience with implementing IT systems
Knowledge of data analytics and reporting
Good with numbers and financial planning
Outstanding communication and negotiation skills
Excellent organizational and leadership ability
Analytical mind
Problem-solving aptitude
Life At Kwik
Join a diverse, passionate & driven team of all backgrounds
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