Head of KYC and Onboarding at FairMoney

Job Summary

• The Head of KYC & Onboarding will lead and manage the bank’s customer onboarding strategy, ensuring full compliance with regulatory requirements issued by CBN, NDIC and other relevant authorities.
• The role oversees customer due diligence, enhanced due diligence, identity verification and ongoing monitoring processes.

Key Responsibilities

• Scale an efficient customer onboarding pipeline with integrated compliance (KYC/AML) checks.
• Manage workflows for KYC document verification, exception handling, and SLA adherence.
• Collaborate with product and compliance teams to streamline approval logic and automation.
• Lead operations behind customer lifecycle strategies including merchant reactivation and performance campaigns.
• Monitor asset utilization and proactively identify underperforming regions or segments.
• Develop and execute the bank’s KYC and onboarding strategy in alignment with regulatory guidelines and internal risk policies.
• Lead and mentor the KYC & Onboarding team, establishing strong performance metrics and quality standards.
• Maintain up-to-date understanding of regulatory changes and implement required process updates.
• Oversee verification of customer identity (individuals and corporates) using approved local and digital methods.
• Oversee periodic KYC reviews, ongoing customer monitoring, and remediation of incomplete files.

Requirements

• Bachelor’s degree in finance, Business Administration, Economics, or any related field  Master’s degree is an advantage.
• Minimum of 6-8 years experience in KYC, AML/CFT, Compliance, or Risk Management, preferably within a bank or regulated financial institution.
• Strong knowledge of CBN KYC/AML/CFT regulations, NDIC guidelines, and global best practices.
• Experience managing teams and implementing digital onboarding solutions
• Advanced Excel proficiency (dashboards, modeling, pivots, automation
• Working knowledge of SQL (data extraction, reporting, performance analysis)
• Excellent communication, stakeholder management, and cross-functional collaboration
• Experience in building/improving inventory management systems
• Familiarity with POS terminals, payments, or KYC flows.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development.