Head of Information Technology at Phillips Consulting

Principal Accountabilities and Responsibilities

This job is expected to perform strategic and operational tasks and responsibilities, and the end results will be achieved.

Responsibilities

• Defines and implements robust IT strategies and initiatives that align with the church's overall goals and objectives.
• Develops and implements robust IT policies and procedures; monitors and ensures adherence to established policies and procedures.
• Leads the IT department in operational, strategic planning, and budgeting, including fostering innovation, planning projects, organisation, and resource allocation.
• Diagnoses and ascertains technology requirements; makes recommendations for improving and growing the IT infrastructure & systems to enhance value and improve performance.
• Ensures the church website is user-friendly and constantly updated.
• Works with stakeholders to define the church system requirements for technology implementation.
• Provides periodic and ad-hoc reports to support management decision-making.
• Manages the deployment, monitoring, maintenance, development, upgrade, and support of the church’s IT systems.
• Manages IT vendors & service providers to ensure delivery in line with agreements and specifications.
• Evaluates the performance and utilisation of information technology systems and tools and make appropriate recommendations to management.
• Identifies, assesses, and manages information technology risks; ensures the security of data, information, and systems.
• Facilitates developing and implementing data quality and protection standards, and adoption requirements.
• Provides direction, leadership, and managerial support for the IT team.
• Supports and supervises the development & training of the church employees.
• Adheres to Health, Safety, and environmental policies and procedures.
• Performs other duties as required by the director of the IT Department.
• Provides direction, leadership, and managerial support for the IT team.
• Performs other duties as required by the director of the IT Department.
• Adheres to Health, Safety, and environmental policies and procedures.
• Supports and supervises the development & training of the church employees.

KPI's

• % data/security breaches
• % project delivered on budget
• % user satisfaction
• % server downtime
• % antivirus/antimalware deployment
• % Team bonding and appreciation efforts
• No team development initiatives
• % server/on-cloud utilisation
• % backup frequency
• % cyber security rating

Qualifications & Experience

• Devoted follower of Jesus Christ
• Minimum of a bachelor’s degree or equivalent in ICT, Computer Engineering, or a related field
• Relevant professional certification
• Minimum of 7 years working experience and 2years in a leadership role
• Experience working in a faith-based organisation is a plus