Head of Human Resource and Admin at Avant Halogen

Job Description

• The person to head this department will work closely with administration staff as well as others in the wider healthcare team. S/he will possibly work with both clinicalandnon-clinical managers (that is those responsible for managing the estates and facilities, as well as financial and operational areas of the HMO) but would not normally have contact with patients/enrollees.
• S/he must have a good standard general education and good computer skills. A qualification in HR Management - those offered by the Chartered Institute of Personnel and Development (CIPD) for example, is mandatory but not optional. Additional professional HR certification shall be an added advantage.
• S/he must have the ability to build relationships with staff at all levels and yet be tactful.
• S/he must have demonstrable good leadership and communication skills and willingness to work with others and respect their views.
• S/he must have a good knowledge of the payroll administration software and confidence with numbers, as this role shall require a close working relationship with the credit control and Finance units of the Finance and Administration Department as well as the Underwriting Department. This shall form a major appraisal index on monthly basis in reviewing the performance of the holder of this office.
• S/he must have a good knowledge of vendor management, service outsourcing and Agency network operations in HMO/health insurance business in line with the company’s strategic intent on cost, improving margin and sustaining profits. This shall form a major appraisal index on monthly basis in reviewing the performance of the holder of this office.
• S/he among other key roles shall be responsible for
  • Hiring and recommending new prospects to the SPC and CEO for onboarding.
  • Policy development, Training and Development, determination of remuneration, promotions for all employees.
  • Job profiling/classification and grading of all other staff for efficient work distribution to maximize the human capital available per time.
  • Performance appraisal review of staff against preset key performance indices (KPIs) from inception, both for confirmation, capacity development and promotion, as may apply expediently. This shall form a major appraisal index on quarterly basis for the holder of this office.
  • Employee data and records maintenance.
  • Consultation and advisory services to management and employees.
  • Furthermore, s/he shall be responsible for advising the Management and Board of the Company on international standards and industry best practices regarding staff benefits (including but not limited to health care, group life, disability, retirement and holiday benefits) in a manner that projects the corporate philosophy and core values of the Company as the best place to work in the HMO industry. The ratio of staff retention to turnover monthly shall form a major appraisal index on quarterly basis in reviewing this employee’s performance.
• S/he must demonstrate convincing knowledge of facilities management and fleet management, as well as experience in shared services for effective cross-selling and leverage on the existing sister companies of the organization to its profitable advantage. This shall form a major appraisal index on monthly basis for the holder of this office.
• A very sound knowledge of the Information System is key for this role, as s/he would be required to have an oversight function on the ICT Unit which shall be reporting vertically to the Head of Underwriting Department and horizontally to the Head of HR & Admin. This shall form a major appraisal index on monthly basis for the holder of this office.
• S/he shall be a member of the Strategic Planning Committee (SPC) and shall be reporting directly to the Managing Director/CEO in all entirety of the functions of this Office.
• The Human Resources and Admin function is made up of the Head of HR, Information System (Management Information System) Officer, Admin/Asset Management Officer and the HR Officer.

Qualifications

• Minimum of First Degree or equivalent in Administration or related field
• Post Graduate Qualification in Administration, health or health related field or related field
• S/he must possess a minimum twelve (12) years post qualification experience as a Human Resources Manager in a multicultural organization(s) with at least five (5) years previous office experience in a hospital, insurance or managed care organization as an advantage.
• Certification in and/or professional membership ofadministration, personnel or relaed field
• Minimum of 10 years experience post-NYSC
• Knowledge of MsExcel, MsWord
• Minimum of 5 years cognate experience in relevant and related field
• Attendance of Related Courses/ workshops/ seminars etc
• Manpower in the Department (Minimum of 4 recommended.