Head of Facilities Management at Zipline

About You And The Role

• Zipline seeks an exceptional Head of Facilities Management to oversee the operational integrity and efficiency of Zipline’s office and operational facilities across five countries: Ghana, Rwanda, Nigeria, Côte d'Ivoire, and Kenya as well as others as the company grows. This role is critical to ensuring efficient and safe operations as well and fostering a world class working environment for the cross functional teams that rely on these spaces. The ideal candidate will leverage their expertise in facility coordination, maintenance oversight, mechanical engineering and team leadership to enhance operational performance and cost effectiveness across all locations.

Expected Travel: 30%

Key Responsibilities

• Key asset maintenance: Developing best practices for the team to track and maintain key moveable and immovable assets, ensuring correct use, maintenance, repair and spare parts across 14 individual locations.
• Driving Workplace Safety: You will ensure that all facilities adhere to both local and organizational safety standards by supervising the development and execution of comprehensive safety protocols. You will regularly monitor safety performance and implement corrective actions as needed to maintain a secure working environment.
• Leading Functional Development: You will build and cultivate a highly skilled, resource-efficient facilities team by driving training, skill-building initiatives, and continuous professional development. You will promote operational excellence and the efficient use of resources, contributing to the long-term success and scalability of Zipline’s operations.
• Administering Documentation and Reporting: You oversee facility-related documentation and records, ensuring that all necessary communications, reports, and action items are managed accurately and promptly. You will maintain an organized filing system for all facility-related documents and support the coordination of virtual meetings and appointments.
• Stakeholder Coordination and Engagement: You will facilitate high-level coordination and communication between cross-functional teams, stakeholders, and senior leadership. You will organize and lead meetings with internal and external parties to align priorities and ensure that all facility operations meet Zipline’s strategic objectives.

Qualifications

• Education: Mechanical, Electrical, Civil or Industrial Engineering degree preferred
• Experience: A minimum of 5 years of experience in facilities management or a related field, preferably at a manufacturing plant, commercial property or public utility.
• Expertise: Strong proficiency in facilities operations, maintenance and asset management, energy optimization, construction and permitting. Demonstrated ability to optimize facility performance and drive operational efficiency in a multi-country setting.
• Leadership: Exceptional leadership skills with the ability to manage remote teams effectively, ensuring performance excellence while fostering a culture of accountability and continuous improvement.
• Communication: Superior written and verbal communication skills with a proven ability to engage and influence stakeholders at all levels, both remotely and in-person.
• Technical Skills: Expertise in general data analysis, thermodynamics, capacity planning and engineering drawing interpretation.
• License: A valid driver’s license with the ability to drive a manual vehicle. Passport also required.