Head of Commercial Planning & Business Intelligence (BI) at Lebara Nigeria

Role Description

• This is a full-time, on-site role in Lagos for a highly analytical and strategic leader. The Head of Commercial Planning & BI will be responsible for turning data into a strategic asset for the commercial team. You will lead the business intelligence function, providing the insights, forecasting, and analysis needed to drive informed decision-making across sales, marketing, and product development. This role is critical for identifying growth opportunities, optimizing performance, and ensuring the commercial strategy is data-driven.

Key Responsibilities

• Business Intelligence & Analytics: Lead the BI team to collect, analyze, and interpret large datasets related to subscriber behaviour, sales trends, network traffic, and market dynamics.
• Reporting & Dashboards: Develop and maintain robust BI dashboards and reports for senior management, providing a clear view of commercial KPIs and performance against targets.
• Forecasting & Planning: Drive the commercial planning process, including revenue forecasting, subscriber projections, and market share analysis.
• Pricing & Profitability: Conduct pricing analysis and profitability modeling for new products and promotions to ensure commercial viability and competitive positioning.
• Market Insight: Provide deep-dive analysis and actionable insights on competitor activities, customer segmentation, and churn prediction to support strategic initiatives.
• Data Governance: Ensure data accuracy, integrity, and consistency across all commercial reporting platforms.

Qualifications & Experience

• Education: A Bachelor's or Master's degree in Statistics, Economics, Business Analytics, Computer Science, or a related quantitative field.
• Experience: 7–9 years of experience in business intelligence, data analytics, or commercial planning, preferably within the telecommunications industry.
• Skills:
  • Strong proficiency with BI tools (e.g., Power BI, Tableau, Qlik) and data query languages (e.g., SQL).
  • Advanced skills in statistical analysis, financial modeling, and forecasting.
  • Ability to translate complex data into simple, compelling stories and strategic recommendations.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Strong leadership and communication skills to collaborate with various stakeholders.

Certifications (Recommended)

• Certified Business Intelligence Professional (CBIP)
• Microsoft Certified: Power BI Data Analyst Associate
• Tableau Desktop Specialist/Certified Data Analyst