Head, Human Resources at Khenpro Global Services

Job Description

• As the Head of Human Resources, your responsibilities will span across various domains, building a culture of continuous improvement.
• You will lead the charge in developing HR policies and procedures, ensuring compliance with industry standards, and fostering a work environment that nurtures talent and innovation.
• As our Head of Human Resources, you will lead the execution of organizational development, ensuring operational compliance, fostering employee engagement, and championing a culture of safety.

Qualifications, Experience, Skills & Knowledge
Requirements:

• Degrees in Human Resources or related field.
• Minimum of five years of demonstrated experience as a senior People leader, having driven People programmes in a rapidly growing company and a proven track record of success specifically in scaling the People function.
• CIPM certification would be an added advantage.
• Comprehensive knowledge and experience in talent relations, employment laws and compliance with the ability to integrate applicable changes effectively and timely.
• Experience creating and scaling HR functions and developing, implementing, and facilitating training around new policies, practices, systems, tools, and resources.
• Demonstrated project management skills with the ability to map out a project, effectively manage stakeholder's expectations and drive towards completion.
• Demonstrated track record of supporting companies that operated with a high-impact culture, outperformed competition, and developed a reputation for strong talent.
• High standards for quality and exceptional attention to detail.
• Ability to exercise sound judgment while balancing the needs of the company and people.
• Highly motivated, energized attitude that inspires others to seek higher levels of performance.
• Inspiring people leader - your direct reports look up to you, internal team members trust you and you’re a key stakeholder in the company’s success.
• Ability to thrive in a fast-paced, dynamic environment, and adept at managing ambiguity and uncertainty.
• Proficiency in developing and executing HR strategies to drive business performance and improvement.
• Strong project management skills.

Skills and Knowledge:

• Thorough knowledge of employment law, payroll, benefits, and workers' compensation claims management.
• Expertise in change management and business improvement practices.
• Exceptional analytical skills with the ability to solve complex problems.
• Strong influencing and advisory skills, particularly with senior management.
• Excellent presentation and training abilities.
• Ability to operate at both strategic and operational levels.
• Proficient in Microsoft Office suite.

Experience:

• Extensive experience in senior HR leadership roles within manufacturing, food or retail companies.
• Proven track record across the entire spectrum of HR functions including labor relations, recruitment, benefits, training, and organizational development.
• We are seeking a visionary, people-centric leader to join our Senior Leadership Team as the Head of Human Resources. If you are passionate about people, and talent development, we invite you to join our team. As the Head of Human Resources, you will be tasked with developing a comprehensive strategy for deploying our most important resource – our people. You will design and execute talent management strategies to attract, evaluate and retain a workforce that is equipped to make our organization an industry leader. You will lead the strategic development and execution of all aspects of human resources including but not limited to talent assessment, recruitment, learning and development, retention, coaching, performance management, career pathing, compensation and benefits, and employee relations.
• HR Strategy: Develop and implement a comprehensive, data driven, and scalable HR strategy and organizational design that aligns with the organization’s culture of high performance, employee development, and accountability. The strategy should support the organization’s vision and growth to become an industry leader.
• Talent Acquisition and Recruitment: Lead efforts to attract top talent by establishing a recruiting strategy, overseeing the recruitment process, and ensuring a seamless onboarding experience for new employees. Oversee the creation of a streamlined hiring process that drives consistency in hiring practices across the organization.
• Talent Development and Retention: Create and oversee comprehensive talent development programmes and initiatives consistent with the organization’s philosophy. In collaboration with department heads, identify skill gaps and develop tailored learning and development programs to build both organizational and individual leadership capabilities at all levels of the organization. Develop and implement a succession planning process for the organization. Define and strategize aspirational talent and org structure outcomes to develop a roadmap to achieve sustained and scalable growth that supports the organization’s growth objectives.
• Performance Management: Review and enhance the current performance management process, including goal-setting and continuous feedback process to drive results from employees and create connectivity between employee work and the organization’s vision. Foster a culture of learning and performance by leading the continuous design, execution, and promotion of goal setting and performance management processes, as well as various training and leadership development programs.
• Employee Engagement: Create an employee engagement philosophy for the organization that enables all employees to find purpose in their work. Regularly conduct employee engagement assessments and work with individuals to create customized action plans rooted in data insights that drive results.
• Policies and Compliance: Ensure compliance with all employment laws and regulations. Develop and update HR policies and procedures as needed. Provide guidance to all people leaders on HR-related matters, developing, interpreting, and implementing policies and procedures consistent with federal and state laws and regulations, avoiding litigation and other potential losses. Oversee employee relations activities, ensuring fair and consistent application of policies and procedures. Provide guidance and support to managers and employees on HR-related matters, including performance management, conflict resolution, and disciplinary actions.
• Leadership and Team Management: Provide leadership, guidance, and mentorship to the HR team. Inspire a high-performing HR team, fostering a culture of professionalism, innovation, and excellence. Collaborate with other members of the Senior Leadership Team to drive organizational success. Bring forward key trends and ideas to ensure we are at the top of our game as it pertains to people management, talent development and organizational leadership.
• HR Technology and Systems: Evaluate, implement, and optimize HR technology solutions to streamline processes and enhance the employee experience. Leverage HRIS data to automate routine tasks, improve data accuracy, and generate insights for decision-making. Stay abreast of emerging HR technologies and best practices to drive continuous improvement.