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  • Posted: Nov 17, 2023
    Deadline: Not specified
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    Husk is one of the world’s leading distributed utilities. Founded in 2008, the company provides reliable power to rural communities and businesses, entirely from renewable energy sources – 24 hours a day, 7 days a week – at a price they can afford. It offers customers a flexible “pay-as-you-go” energy service, using a mobile-ena...
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    Head, EEDs Business

    Role Summary

    The Head, EEDs Business is a senior management position responsible for the strategy, growth, and achievement of the rapidly growing eB2C and eB2B appliances business lines and for various mini-grid sites including exploring any other markets. The Head, EEDs Business, will own all plans and strategies for developing the business and creating a first-mover giant in the rural eB2C & eB2B space. 

    This position provides the opportunity to join a growing team that is changing the face of rural electrification in India and Nigeria and reports to the Global Head, EEDs with a dotted line to the Country Director.

    Key responsibilities:

    General

    • Responsible for P&L and market share-driven growth decisions for the eB2C & eB2B business
    • Responsible for end-to-end growth of the overall business: Monitoring, analyzing, and forecasting tracking progress for sales, customer management, and operational parameters.
    • Market sizing the overall geography and expanding into cities and districts across the territories.
    • Responsible for customer penetration and maximization of customer density and customer output in the region
    • Coordination and follow-up with cross-functional teams, for growth and relationship management of existing business.
    • Maintaining relationships with the Key Community Leaders in the designated area and mentoring the team toward the right relationship management with their respective leaders
    • Building and leading functions including sales, marketing, customer relationship, operations, and fulfillment through logistics, procurement, and software platforms.
    • Recruit, develop, and lead a high-performance team for sales, marketing, and operations by setting clear goals and providing ongoing coaching and support.
    • Drive results by setting clear performance expectations, constantly monitoring and driving individual and team performance, and recognizing and rewarding high achievers.

    Innovation & Growth

    • Guide marketing to drive pricing, offline and digital offers, loyalty programs, and product portfolio strategy.
    • Collaborate with the tech team to develop, implement, and continuously improve customer and internal-facing software solutions.
    • Drive operations and logistics to drive cost, forecast, fulfillment, deliveries, and value-added services.
    • Work closely with accounts and finance to manage business KPIs.

    Drive P&L KPIs

    • Leverage the Husk brand and own personal network to build processes for customer acquisition, retention, and loyalty.
    • Drive data-driven insights leading to sales, profitability, and customer strategies.
    • Own all parts of the customer journey by creating a deep and wide funnel from lead generation to customer satisfaction.
    • Own and drive customer relationships
    • Be responsible for payments and collection of outstanding amounts from customers.
    • Bring extreme discipline to all offline and online processes.

    Reporting and Dashboarding

    • Be the organization’s eyes and ears to understand and build on market trends.
    • Be the voice of the business unit, leading reporting at daily, weekly, monthly, and yearly levels, to be shared at CXO and investors' level.
    • Analyze sales data, market trends, and competitive activity to identify areas for improvement and provide actionable insights to senior management.

    Qualifications

    Required Skills & Attributes

    • 12+ years of relevant business leadership experience, preferably in the consumer durables or white goods segments
    • 5+ years of experience in leading high-performing sales teams
    • Experience in handling large, multi-tiered, geographically spread sales teams.
    • Strong experience in high-growth tech start-ups, preferably focused on Tier-2 markets with MSME customers/ retailers/businesses.
    • Very strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, and recommendations, and drive actions.
    • Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
    • You have no issues working in (and living around) rural Nigeria and in a fast-paced, dynamic start-up environment.

    Method of Application

    Interested and qualified? Go to Husk Power Systems on jobs.smartrecruiters.com to apply

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