Head, Corporate Services at Alan & Grant

Job Description

• The Head, Corporate Services plays a critical role in partnering with the senior leadership team in setting the strategic direction for the Bank, decision making and operations which includes developing and implementing the systems, processes and infrastructures required to support the growth and future of the organization and overseeing administration, facility and physical assets management, fleet management, procurement and vendor management functions to drive operational efficiency across the Bank .

Key Responsibilities
Admin and Facility Management:

• Providing strategic leadership and management to the Admin and Facility Management and Physical Assets Management Team.
• Directing the design, planning, construction or relocation and maintenance of company facilities and properties.
• Responsible for developing budgets and long-term facility plans based on the Bank’s growth and future facility needs.
• Overseeing the functioning of all building systems including mechanical, electrical, fire/life safety, plumbing, and waste management as well as rent, renovations and renewals.
• Overseeing and provides support on Security and Safety of the organization’s physical assets.
• Monitoring the expense budget for the departments and providing strategic advice on how to minimize cost.
• Overseeing activities for the development, management and delivery of all maintenance programs for facilities and related systems and equipment.
• Directing the maintenance, renovation and repair projects of the company's facilities.
• Exercising a high level of independent judgment in the development and implementation of a comprehensive facility condition assessment, short and long-term maintenance plans and preventative maintenance program.
• Prioritizing and coordinating daily maintenance, repair and operational activities throughout the Bank.

Procurement and Vendor Management:

• Manage procurement needs; providing end-to-end procurement processing of technical bids while providing competitive market analysis; supplier identification, registration and relationship management; Suppliers evaluation and execution of the RFI/RFP/RFQ processes.
• Own and develop or review the procurement strategy for the Bank.
• To deliver profit growth through management of cost and delivery of procurement savings.
• Improve on procurement time-cycle and complete performance of purchasing efforts in optimally measurable ways.
• Discover the most profitable suppliers and initiate business partnerships.
• Negotiate with external vendors to secure the most advantageous terms for all products to be procured by the Bank.
• Ensure approval of the ordering process of necessary goods and services
• Forecasting levels of demand for services and products to meet the business needs and keeping a constant check on stock levels.
• Conducting market research to ascertain the best products, pricing and suppliers in terms of best value, delivery schedules and quality.
• Identifying potential vendors, and building and maintaining good relationships with them
• Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided
• Perform risk management regarding supply contracts and agreements
• Control spend and build a culture of long-term saving on procurement costs

Physical Assets Management:

• Develop and track a repository of all the Bank’s physical assets and provide periodic reports on their status.
• Develop and implement strategies, policies and processes documents/operating procedures for physical assets management.
• Relate with government officials and other stakeholders on the Bank’s physical assets and facilities
• Manage the communication on duty of care and handling of the Bank’s physical assets.
• Handling end to end General Insurance, Motor Insurance and their renewal.
• Handling telecommunication and related issues for the Bank and all employees including payments, troubleshooting, record keeping, etc.

Fleet Management:

• Ensure qualitative repair and maintenance jobs are done on all Bank vehicles.
• Ensure all Bank vehicles carry all legally required documents at all times.
• Ensure all vehicle data/records are kept and up-to-date.
• Ensure all Bank facilities are properly maintained.
• Ensure prompt payment of other fleet usage and proper usage of the executive fleet services
• Ensure proper deployment of drivers and effective conflict resolution of driver issues.
• Provide Annual Fleet Operational Budget and maintain Fleet Management costs in line with approved Budgets.
• Ensure the Bank’s vehicle fleet and vehicles are managed in strict conformity with the Bank’s Fleet Management Policy.

Requirements

• Minimum of Bachelor's Degree in Business Administration or any related discipline.
• MBA or relevant Master’s Degree will be an added advantage
• Minimum of eight (8) years of progressive leadership experience in Corporate Services or General Administration positions and at least 4 years in a management position. Experience in the FINTECH space is an added advantage.
• Experience preferably in a high growth consumer-centric organization with proven capability in strategically partnering with leaders to build a work environment that is very conducive and safe.
• Broad knowledge and experience in facility management, asset management, procurement and vendor management, fleet management and preventive maintenance.
• Demonstrated ability to serve as a successful participant on the management team that provides effective strategic leadership.
• Demonstrated ability to engage all stakeholders effectively.
• Very active and fast in providing solutions to all general administration related issues.