Head, Business Transformation at Tezza Business Solutions Ltd

Job Summary

• The Head, Business Transformation is responsible for planning, executing, monitoring, and reporting of digital initiatives across the business.
• The role ensures the right initiatives are undertaken in line with available project resources and the benefits are being fully realized throughout the project life cycle

Job Description

• Lead the enterprise in planning and implementing digital initiatives to support both business operations.
• Develop plans for implementation of the digital program in alignment with Coronation MB’s Digital vision
• Execute and monitor implementation of digital transformation program
• Present progress of digital initiatives to the Digital Strategy Committee (ITSSC – Innovation, Technology and Security Steering Committee)
• Sets baseline metrics for tracking returns on digital initiatives
• Monitor and report on implementation of digital strategy and transformation journey
• Responsible for benefits realization tracking
• Produce periodic performance reports on the digital program detailing milestones achieved, issues, and risks for management attention
• Set, monitor, and report against key performance indicators (KPIs)
• Champions project management disciplines and provides the processes, structures, and tools for individual project management and program management across the transformation.
• Provides a governance structure. The role ensures accountability and enables the predictability of the outcomes of each transformation initiative.
• Champion business change management initiatives
• Apply a structured methodology and lead change management activities
• Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Support the design, development, delivery, and management of communications.
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Provide input, document requirements, and support the design and delivery of training programs.
• Experience and knowledge of change management principles, methodologies, and tools

Education and Experience

• Bachelor's Degree in Business Administration, Accounting, Finance, Supply Chain Management, Human Resources, International Development, or a related field
• A minimum of 10 years of experience in Business transformation in financial industry.
• Knowledge or expertise in field of IT systems, technology, SaaS platforms, enterprise software and end user devices.
• Proven track record of success implementing business transformation and digital initiatives enterprise wide in financial industry
• Strong, positive track-record of innovation and collaboration – able to work with diverse teams in diverse locations, engaging their input and commitment to success.
• High level of organization, managing risk and decision-making skills working in a fast-paced work environment