Head, Business Intelligence at Unified Payment Services Limited

Job Objectives

• The Head of the Business Intelligence Department will be responsible for leading the design and implementation of data-driven strategies to support key business decisions.
• This role involves overseeing data analytics, performance reporting, and insight generation to drive strategic initiatives and operational efficiency across the fintech organization.
• The individual will play a critical role in transforming data into actionable intelligence, ensuring data quality, and aligning BI solutions with business goals.

Duities and Responsibilities

• Develop and lead the execution of the company’s business intelligence and analytics strategy.
• Oversee the collection, analysis, and interpretation of complex data to provide strategic insights for decision-making.
• Collaborate with cross-functional teams to identify data needs and deliver tailored BI solutions.
• Design and implement scalable reporting systems and dashboards that monitor key performance indicators (KPIs).
• Ensure the integrity, accuracy, and security of data across all platforms and systems.
• Leverage data science and machine learning techniques to uncover patterns, trends, and business opportunities.
• Guide data governance initiatives to ensure proper data management and compliance with relevant regulations.
• Present data insights and strategic recommendations to executive management and relevant stakeholders.
• Manage and mentor a team of data analysts and BI professionals to build organizational capability in analytics.
• Stay abreast of industry trends and emerging technologies in data analytics and fintech.
• Lead projects aimed at improving customer experience, operational efficiency, and revenue optimization through data insights.
• In partnership with HR, responsible for attracting, hiring, motivating, engaging and retaining employees in their units/departments and directorates by institutionalizing a positive work culture, fostering career growth through training and advancement opportunities, encouraging open communication and feedback, recognizing contributions, and ensuring fair and inclusive practices

Requirements
Education:

• Bachelor’s degree in Data Science, Computer Science, Statistics, Mathematics, Economics, or a related field.
• A Master’s degree in Business Analytics, Information Systems, or a similar discipline is highly desirable.

General Experience:

• Strong understanding of the fintech industry, products, and digital financial services.

Technical Skills:

• Proficient in data visualization and BI tools (e.g., Power BI, Tableau, Qlik).
• Advanced knowledge of SQL, Python, R, or similar analytics tools.
• Expertise in data warehousing, ETL processes, and cloud data platforms (e.g., AWS, Azure, Google Cloud).
• Experience implementing advanced analytics models and machine learning algorithms.
• Strong understanding of database management, data governance, and compliance in a fintech environment.

Certifications:

• Relevant certifications such as Certified Business Intelligence Professional (CBIP), Microsoft Certified: Data Analyst Associate, or equivalent are a plus.

Experience:

• Minimum of 10 years of experience in business intelligence, data analytics, or a related field, with at least 5 years in a leadership or managerial role.
• Proven track record of using data to drive strategic decisions in a fintech or technology-driven environment.

Soft Skills:

• Strategic thinking with a results-oriented mindset.
• Strong leadership, team management, and mentoring capabilities.
• Excellent communication and presentation skills, with the ability to translate complex data into clear business insights.
• High level of analytical thinking and problem-solving skills.
• Ability to work collaboratively across departments and influence senior stakeholders.

Application Closing Date
11th November, 2025.